Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
12,862 Reviews of BMW of Sarasota - Service Center
Sort by
June 07, 2021
Lucy is always very helpful! Prices are a little higher than elsewhere, but it’s comforting to know I’m getting the best up to date service. than elsewhere, but it’s comforting to know I’m getting the best up to date service. More
by PESZYPKO
Verified CustomerEmployees Worked With
June 06, 2021
Very good and qualified service. Everyone is always friendly. The given recommendations are very helpful and can be trusted. The provided support is very good. friendly. The given recommendations are very helpful and can be trusted. The provided support is very good. More
by srq.flo
Employees Worked With
June 05, 2021
Derek is the best ASM I have ever met in my 50 years in the auto industry. He is respectful of time, your vehicle needs and does attempt to over service. He ensures work is done correctly and quickly. He m the auto industry. He is respectful of time, your vehicle needs and does attempt to over service. He ensures work is done correctly and quickly. He make having your car serviced a pleasant experience More
by JAMESBOTTINI877
Employees Worked With
June 05, 2021
Service rep, Lucy, is on the ball. Comfy wait room. Efficient and on time per scheduled appt. convenient location. Overall very happy with experience with dealership service department Efficient and on time per scheduled appt. convenient location. Overall very happy with experience with dealership service department More
by DONNA.LEE1
Employees Worked With
June 05, 2021
Have purchased three autos from them. Could have purchased them at other dealers, because a reside in two different locations. However Eddie our sales person and Carlos our service rep always make s purchased them at other dealers, because a reside in two different locations. However Eddie our sales person and Carlos our service rep always make sure we are taken care of and treat us like family More
by rssesk
June 05, 2021
The service department staff at BMW of Sarasota work very hard to take care of everything in an expedient timeframe, and they made sure that I was kept up to date on any issues and resolutions. hard to take care of everything in an expedient timeframe, and they made sure that I was kept up to date on any issues and resolutions. More
by DALIONETTI24
Employees Worked With
Paul Schaefer
June 05, 2021
I was impressed with the prompt service from the persons handling our oil change , however I didn’t like the kiosk sign in as it immediately gave me impression of upselling services that we didn’t request w handling our oil change , however I didn’t like the kiosk sign in as it immediately gave me impression of upselling services that we didn’t request when setting the appointment. I definitely preferred talking to a service advisor, Carlos was very informative. More
by happyacres3
Employees Worked With
June 05, 2021
BMW Sarasota taking my flat tire very fast and repaired quickly I am also able to get a loaner the service manager Lucy exceptionally good friendly and professional quickly I am also able to get a loaner the service manager Lucy exceptionally good friendly and professional More
by SHANLIANG
Employees Worked With
Lucy
June 04, 2021
Service Technician was extremely efficient in assisting me as well as keeping me informed on the status of my Vehicle. Will be back, hopefully not too soon. ❤️ me as well as keeping me informed on the status of my Vehicle. Will be back, hopefully not too soon. ❤️ More
by dibiasx1
Employees Worked With
Brenton Payne
June 04, 2021
Susan Gatlin is an ace! 5 stars for her knowledge and professionalism. Thanks also to Johnathan. He kept my purchase simple. No games. Very professional. Andrew Misner professionalism. Thanks also to Johnathan. He kept my purchase simple. No games. Very professional. Andrew Misner More
by CAPANDY1
