BMW of Sarasota - Service Center

Great service advisor. Slight delay, but they gave me a loaner and it worked out. I wish we could have taken care of it while we waited, but they didn’t have brake pads in stock. loaner and it worked out. I wish we could have taken care of it while we waited, but they didn’t have brake pads in stock. More

Maria is very responsive, attentive and friendly. She is a ball of energy which is a wonderful trait. She had to deal with my insurance company and they kept dropping the ball so Maria had to keep calling t a ball of energy which is a wonderful trait. She had to deal with my insurance company and they kept dropping the ball so Maria had to keep calling them. More

Remzi was a fantastic technician and Derek Thomas served me very well. Cannot recommend either of them enough along with the entire establishment. The cookies are also very good. me very well. Cannot recommend either of them enough along with the entire establishment. The cookies are also very good. More

BMW of Sarasota was thorough and informative with dealing with my car. I would definitely go back to them for any problems that may arise. with my car. I would definitely go back to them for any problems that may arise. More

Service was pretty slow - took 2 hours for an oil service and wash. This dealer always comes up with a costly list of work they recommend. This time the estimate was $2,300 for a gasket and an o-ring. and wash. This dealer always comes up with a costly list of work they recommend. This time the estimate was $2,300 for a gasket and an o-ring. More

Submitted this form several days agoLucy was fantastic Submitted this form several days ago Lucy was fantastic under very stressful situations. She’s a true asset to your company....and always very profes Submitted this form several days ago Lucy was fantastic under very stressful situations. She’s a true asset to your company....and always very professional. More

The work took 5days to complete but seemed to be done correctly. I imagine the timeframe was due to lingering effects from recent pandemic making it harder to get parts correctly. I imagine the timeframe was due to lingering effects from recent pandemic making it harder to get parts More

I have nothing more to say and please try to make these surveys shorter and you may have more people respond and not demand they wrote something especially 25. Words or more surveys shorter and you may have more people respond and not demand they wrote something especially 25. Words or more More

Very professional. On time as scheduled. Able to get appt very quickly. Got a complete safety check that was helpful but several items listed I don’t believe were correct very quickly. Got a complete safety check that was helpful but several items listed I don’t believe were correct More

The service department was very helpful. They found problems of my car and fixed them as fast as they can. my car is in good shape now. Thank you all. problems of my car and fixed them as fast as they can. my car is in good shape now. Thank you all. More