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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,865 Reviews

12,865 Reviews of BMW of Sarasota - Service Center

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April 23, 2021

Lucy was very helpful and got me in and out quickly. They we able to solve the issues that my car was having. Thanks Lucy. More

by Jwarren800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Carlos was very helpful in getting my car fixed and getting me the best price that he could. I am very happy with BMWs service More

by MSCLOONEY3062
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

This center rates no stars. They would tell me my car would be ready by a specific date. It was not! Charged for loaner car. Told by my service rep I would not be charged for it because they kept my car More

by SHILOH806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

The work was done in the time promised. The vehicle was clean when I picked it up. All was good!! I will return for more service More

by MROUEN
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Excellent service and employees are beyond professional. They were fast and efficient when I brought my car in for service. They also took the time to answer questions I had about some of the features th More

by DROWE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Good service. However, it would be nice to inform regularly the customer while he is waiting for his vehicle to be serviced. I found it long to wait 4 hours without any feedback for a car inspection More

by PIERREACHIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
April 21, 2021

Greg my service advisor was super! Great, efficient, friendly, cool, concerned, attentive, patient, knowledgeable, good follow through, informative, I will come back if I don't have to fill one of these More

by kirkgustie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

I truly enjoy having Caos take care of our Vehicles maintenance. He has always treated us with utmost respect and diligence!! We Love the way he cares about our needs and would appreciate if you would More

by LUIS-BAEZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Excellent service. Clean comfortable, slightly spartan, waiting room. Responsive courteous service technician. Easy to get appointment and now they do the video of what they have checked. More

by Marilyn12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
April 20, 2021

Always take great care of my BMW X5. Whatever needs to be fixed is completed perfectly and on time. I always am happy to deal with Greg Jones for service because he goes to great lengths to get the job done! More

by CTMILLER0040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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