BMW of Sarasota - Service Center

Terrific experience. Car was repaired over night.Very nice video e-mailed me explaining to what the problem was and the corrective action taken to resolve the issue. nice video e-mailed me explaining to what the problem was and the corrective action taken to resolve the issue. More

Carlos and the team took great care of me and my X5.....as usual..... They diagnosed the issue accurately and repaired it for less than estimated. So thankful for the folks at Sarasota BMW X5.....as usual..... They diagnosed the issue accurately and repaired it for less than estimated. So thankful for the folks at Sarasota BMW More

I have been bring my BMW here for 3 years or more and have always had a great experience. Thank you for all you do have always had a great experience. Thank you for all you do More

Service was quick and efficient. Great people to work with. I highly recommend parts, service and sales for your needs. Thanks again to Chad in sales! with. I highly recommend parts, service and sales for your needs. Thanks again to Chad in sales! More

Very professional. Greg Jones was very straight forward and explained the work needed to be done. My first visit. It was a very long wait. Hopefully better next time. Otherwise excellent! and explained the work needed to be done. My first visit. It was a very long wait. Hopefully better next time. Otherwise excellent! More

I was treated with respect. The service manager was competent, understanding of my situation, and did what he could to reassure me that the problem would be fixed. competent, understanding of my situation, and did what he could to reassure me that the problem would be fixed. More

1st time experience - because I live out of state. Alert attentive knowledgeable staff. Service manager Gregg Jones was outstanding and gave me updates and rapidly returned my calls. He communicated with attentive knowledgeable staff. Service manager Gregg Jones was outstanding and gave me updates and rapidly returned my calls. He communicated with my insurance company and their adjusters. More

Very pleased with service advisors and recommendations. Work has been performed as promised and on time. Waiting room is comfortable and well stocked with snacks and drinks. Whe requested rides home have b Work has been performed as promised and on time. Waiting room is comfortable and well stocked with snacks and drinks. Whe requested rides home have been provided More

Staff were polite and the facility is pristine. Service Advisor, Mr Payne was polite, direct and kept it honest. Given a dealership, Great experience overall. Advisor, Mr Payne was polite, direct and kept it honest. Given a dealership, Great experience overall. More

Maria is the best ever. She is always taking care of any issue. I will only use Maria as my service rep. Thank you Maria issue. I will only use Maria as my service rep. Thank you Maria More