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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,010 Reviews

13,010 Reviews of BMW of Sarasota - Service Center

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March 08, 2021

Great experienceGreat experienceI don’t really have Great experience Great experience I don’t really have anything else to say and it’s this king of BS that makes me not want to fill out surveys. More

by MILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Excellent service department I was impressed by the video tour of the vehicle sent to me from the technician and the texts and phone calls when the service was completed More

by ricksr64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Awesome service! I give 5 stars to Scott Gould, he is the best. He was clear all the time and provided accurate timing when prompted. More

by GZEGRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gould
March 07, 2021

My service advisor was.very good, knowledgeable, treats her costumer with respect. Provides time for costumer to understand and smooth transition from start to finish. More

by juzzting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Mechanics recommending unnecessary repair just to make money. Please pay your mechanics higher pay so they will stop this practice. I do not expect this from BMW. Expensive place. More

by DACAMPADO
Recommend Dealer
No
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

Derek was excellent as always. Gets me in and out quick. Always flexible. Appreciate the quick communication and ability to service my M5 in a speedy manner. More

by LEVENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

Very friendly and efficient staff with good waiting area. Provided a video of service inspection by technician. Nice to get an e-copy of the service summary. More

by KCKREMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

They worked hard at fixing my issues. The service manager was great to work with. I will bring my other bmw in as well to get those issues fixed . More

by CTHORNTON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

The consultant was great! I love the video explaining and showing my needs. Thx I would use your place again soon. Thank you so much More

by DM2780
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
March 06, 2021

My experience was positive. All staff members were very courteous, helpful and knowledgable. They took care of all issues with my car. My Thanks to them. More

by DONNAC939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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