BMW of Sarasota - Service Center

Maria in service is great. Very helpful The people Maria in service is great. Very helpful The people working in the dealership are very friendly and helpful I have known Jack in sales for many year Maria in service is great. Very helpful The people working in the dealership are very friendly and helpful I have known Jack in sales for many years. He has sold my husband and I all our BMW More

So far this dealership and its personnel has been somewhat professional the work that's been done on my vehicle has been a1 time deal and I haven't had to take it back. Carlos is very professional he somewhat professional the work that's been done on my vehicle has been a1 time deal and I haven't had to take it back. Carlos is very professional he seems to be very busy and I want to do repeat business with your dealership. Hopefully someday trade my vehicle or purchase a newer vehicle and the relative near future. More

Staff was exceptional! Chris, Jonathon and Brenton took extra time to make us welcome! Facilities, impeccable. Only downside was soap solution splashed on hood and left fender. extra time to make us welcome! Facilities, impeccable. Only downside was soap solution splashed on hood and left fender. More

Great attentive service department. Have been a satisfied customer for 10years. Derek Thomas has been excellent as my service advisor during that entire time period. customer for 10years. Derek Thomas has been excellent as my service advisor during that entire time period. More

Helpful staff tries hard to manage a glut of cars for service. They try hard, even stayed open 10 minutes extra to deliver my car service. They try hard, even stayed open 10 minutes extra to deliver my car More

Service attention has always been top-notch. This time, the work was done, however, there were grease marks and handprints on the dash. Also, the rear center console that was disassembled, was not put back the work was done, however, there were grease marks and handprints on the dash. Also, the rear center console that was disassembled, was not put back. Maria Lopez is the consummate professional, however, was very disappointed in the workmanship. Please do things right the first time! More

As always I received excellent customer service from Carlos Munoz. There was one issue when I received my car back and it was resolved to my satisfaction. Carlos Munoz. There was one issue when I received my car back and it was resolved to my satisfaction. More

Friendly efficient concise. Trust BMW if Sarasota for service needs. Could benefit from service people on phone being more accurate about service needs but still excellent overall service needs. Could benefit from service people on phone being more accurate about service needs but still excellent overall More

The experience with BMW ROAD SERVICE was great, the BMW texting was good but not great. No human interaction, replies to texts were not answered. Communication was a bit off and phone calls left unreturned texting was good but not great. No human interaction, replies to texts were not answered. Communication was a bit off and phone calls left unreturned. No suggestions or alternatives to suggestions were given. Other than replace with new. My next car is a Mercedes More

Excelente service! Outstanding response. Highly recommended. Every time I visit this dealership, I can only say good things. Very professional, they deliver services on time. recommended. Every time I visit this dealership, I can only say good things. Very professional, they deliver services on time. More