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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,375 Reviews

13,375 Reviews of BMW of Sarasota - Service Center

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December 03, 2020

Mrs. Aguilar took care of me and my car with great service and expertise. I will only see her every time! It took very little time for me to get my car back in good shape thanks to them. More

by Matteo F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Pareciera que la serie 5 tiene muchos problemas con el aire acondicionado; tercera vez que regresó a BMW para arreglar mi aire acondicionado en 6 semanas ; espero que esta vez no tenga que regresar por el More

by JPHUANAY
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Gould
December 03, 2020

Derek did a nice job getting me checked in. My loaner was set up and ready to go. Updates were provided and service was completed. The morning is a busy time and he did a nice job juggling a few customers More

by TMUNLEY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Carlos was great. Nice, knowledgeable and a pleasure to work with. Will ask for him in the future. Also got me a ride to my office More

by 7KSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Our service advisor Greg Jones goes above and beyond. He is informative, knowledgeable and is always in communication to insure accurate wait time and thorough explanation of the work being performed. More

by ANGELA32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Always great service. My father was a long time customer, Iam a newer customer. Service is always great, prices for service and parts are good. More

by CJTICHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Expensive but competent and efficient chose not to do some work due to price 5,000 to replace seeping gaskets on a car worth 10k was not cost effective More

by JEFFREYCOKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Why would BMW design engine oil That will not Meet the engine requirements only to have my dealership sell A oil Additive That's stealing More

by TIMPROAUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gould
December 01, 2020

Great interaction setting up service efficiently with Scott. Appreciated the video from the tech. Answered my questions about service needed. Needed tires replaced in short notice & they got it done. More

by shellgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech who worked on car. , Scott Gould
December 01, 2020

My dealer service department manager Lucy, was as usual on top of her game. Loaner was ready for me, srvice went as planned. Pleased with the experience. More

by GATOR57701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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