Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,890 Reviews

12,890 Reviews of BMW of Sarasota - Service Center

Sort by
May 11, 2020

all i can say is that i was quoted $1000 over the phone and was charged over $2000 at the end. He said he would play back the recorded conversation and when I called him on it he said he wasn’t working! More

by Carolyn
Recommend Dealer
No
Employees Worked With
Scott Gould
May 11, 2020

Jonathan Pekar in sales and Tiffany Ferrara in service were excellent to deal with. Both are very very good in customer relations. If I had a business I would definitely like them in the team. More

by FAV1945
Recommend Dealer
Yes
Employees Worked With
Tiffany Ferrara, Jonathan Pekar
May 11, 2020

Compressor Failure and Replacement Excellent service and workmanship! Derek Thomas and Greg Jones set it up for me. Derek kept me informed regularly with the progress. of my repair, More

by Lvandawalker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020

Had car in for service, no surprises and work done as promised to perfection. Every aspect of BMW of Sarasota is awesome, great friendly knowledgeable people and make the customer feel important too. More

by ANDYDIETTERLE
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
May 10, 2020

Prompt, efficient and thorough. Nice touch from mechanic with video of work being addressed and not addressed. Susan Gaitlan was very professional in answering questions about new cars. More

by ALMA1511
Recommend Dealer
Yes
Employees Worked With
Susan Tighe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020

I was extremely impressed with the level of service and personal care and attention I was given by all of the representatives of BMW of Sarasota. More

by MIKE10X@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020

Excellent job by all. Very professional. On time. Clean and comfortable waiting area. Replacing key fob battery was an extra service I very much appreciate. More

by FORSTER91
Recommend Dealer
Yes
Employees Worked With
Lewis
May 09, 2020

Great service experience. But I was told you’d all be wearing masks. The service man at the valet desk did not have a mask on when I checked in. But my advisor Tiffany had a mask on. She was terrific. More

by MADOLAN
Recommend Dealer
Yes
Employees Worked With
Tiffany Ferrara— FIVE stars!!
May 09, 2020

Great Service. Very Satisfied with My New Vehicle and My New Service Advisor. Price Matching and Regular Coupons via E-Mail puts BMW of Sarasota Over the Top! More

by j_russo1
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge in Sevice, Fernando Santori, Austin Martin, Chad Allard
May 09, 2020

Great dealership. Prompt attention to all concerns. Clean and efficient. Pleasant staff. Videos provided by text of courtesy safety inspection of vehicle on lift. Highly recommended. More

by Stevethebe
Recommend Dealer
Yes
Employees Worked With
Tiffany Ferrera
...
987
...