BMW of Sarasota - Service Center

I had dealer purchased tires installed along with other services, and the vehicle was returned with the old black wheel weight adhesive left on the wheels and highly visable, and the tires were over inflat services, and the vehicle was returned with the old black wheel weight adhesive left on the wheels and highly visable, and the tires were over inflated by 20%. Not sure how anyone could have missed this! Now I have been told that I may have to wait for the vehicle to get removed because of other appointments. Not great customer experience. More

Enjoy visiting this dealership....outstanding associates....definitely listen to my questions which need to be addressed. I need help with some of the technology....example ....suddenly seeing a associates....definitely listen to my questions which need to be addressed. I need help with some of the technology....example ....suddenly seeing a mini football field where I use to see mileage! They listened and I got back my mileage. I rate them top of the list. More

Always a pleasure to visit BMW Sarasota everyone is so friendly, thoughtful and efficient Carlos Munoz takes such good care of me he always knows just what needs to be done and takes care of the issue exp friendly, thoughtful and efficient Carlos Munoz takes such good care of me he always knows just what needs to be done and takes care of the issue expeditiously and with much kindness More

Lewis Mention is a great service rep. He’s professional and communicates the services needed and price clearly. He answers my questions before I even ask them. i appreciate the texts during service wait. and communicates the services needed and price clearly. He answers my questions before I even ask them. i appreciate the texts during service wait. I could add oil I needed to purchase via text. I also liked seeing the video of my car as the technician examined the vehicle. The new rear light looks great! When I made the appointment the female on the phone was friendly and accommodating as I had to revise the time of the appointment a couple of times. Keep up the great work! More

We needed wheel bearing work done on our X5 but Carlos- our outstanding contact in the service department was out - so Fernando stepped in and took us through the process. He.was terrific! Thanks Fernand our outstanding contact in the service department was out - so Fernando stepped in and took us through the process. He.was terrific! Thanks Fernando! More

Excellent service and experience Jorge was amazing to work with, very helpful and responsive. The inspection done by Marc was awesome and very helpful. I got an appt very fast and e Jorge was amazing to work with, very helpful and responsive. The inspection done by Marc was awesome and very helpful. I got an appt very fast and everyone I dealt with was thorough, professional, knowledgable, and helpful. Very happy dealing with BMW of Sarasota. Highly recommend! More

Ms Tiffany Ferrara does a superb job by keeping me informed of the status of my vehicle. She goes out of her way to make sure we are satisfied. informed of the status of my vehicle. She goes out of her way to make sure we are satisfied. More

Jorge was very attentative and car was repaired quickly. I also liked the video that was sent about the repair to be done by the mechanic I also liked the video that was sent about the repair to be done by the mechanic More

Went in for my car’s first service, All went well and took less time than estimated. Staff is polite, professional and knowledgeable. I also enjoyed watching the texted video of the service tech inspecti took less time than estimated. Staff is polite, professional and knowledgeable. I also enjoyed watching the texted video of the service tech inspecting my car. More

OUTSTANDING ! Fernando is the man!! The ONLY reason I bought our X5 and continue to service it at BMW Sarasota.. Its a 45 minute to an hour drive from my house.. Fernando is the man!! The ONLY reason I bought our X5 and continue to service it at BMW Sarasota.. Its a 45 minute to an hour drive from my house.. Reeves is alot closer, but I know I cant beat the service in Sarasota! More