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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,898 Reviews

12,898 Reviews of BMW of Sarasota - Service Center

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May 07, 2020

Carlos Munoz and the entire team at Sarasota BMW know how to treat their customers.....I always receive excellent service and so does my X5 :-) More

by Robert
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

Service took care of my needs at BMW Sarasota. Thanks to Tiffany Ferrara from service for being quick and responding to my needs. Thanks again. More

by sethbermandigital
Recommend Dealer
Yes
Employees Worked With
Service Department Tiffany Ferrara
May 06, 2020

Lambs to the Slaughter. Sell. Sell. Need this. Need that. Need tires. Came in for warranty work and oil change. To high pressured. No More. Neve received work receipt More

by GENESALLY42@gmail.com
Recommend Dealer
No
Employees Worked With
Maria Lizardi
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

Seamless touchless service! Easy to schedule via proactive text, reply via text, pick up in mask/gloves and drop off all within 6 hours. I had sent emails to various contacts and More

by KPANDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Real, Chris Siriphokha
May 06, 2020

Our x6 needed new tires, Fernando took care of it , now my car has new tires looks great , as usual got the car cleaner :) best service ever . More

by RASHABUZAN
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
May 06, 2020

Terrible. As I needed windshield replaced I called 3 weeks in advance and (1) was assigned to Tiffany for an 8 AM appointment and (2) was assured windshield would be preordered. Showed up on time and wa More

by hughkemper
Recommend Dealer
No
Employees Worked With
Tiffany who was terrible
May 06, 2020

Carlos is awesome everything as promised perfect service every time and always friendly I received a video of my car and a full report on my phone! More

by SMOKEYMEDIC
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

Carlos is very friendly and knowledgeable. This is my second time service with him, very satisfied and will be back for sure. Thank you, Carlos. More

by Qingya
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

Not happy with the service dept. Didn't really tell us the truth and was in my opinion trying to generate revenue. Repairing things that don't really need repair. More

by Wbillgnielan
Recommend Dealer
No
Employees Worked With
Tiffany
May 06, 2020

A Very Pleasant Experience A minor post-sale issue had surfaced, which required attention. Client advisor Jonathan Escobar was most helpful in resolving this issue. Jon was a p More

by RETIREDFED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pekar
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