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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,898 Reviews

12,898 Reviews of BMW of Sarasota - Service Center

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May 02, 2020

Few times I needed to bring in my leases vehicle,which was excellent,there was lack of communication between the people who answered the phone and the service people resulting in service people didn’t kn More

by V.G.LEE
Recommend Dealer
No
Employees Worked With
Carlos Munoz
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020

Great service, loved the video! Thanks for getting us in so quickly. We were towed to BMW at 12:00 and by 2:00 I got a video of the inspection More

by dlewis61
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020

Excellent experience with your dealership, My recent experience with Sarasota BMW Service department was excellent. This was due to the outstanding efforts of my advisor, Jorge Mere, who went a More

by ELVISDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
May 02, 2020

BMW FIRST CLASS SERVICE BMW OF SARASOTA OVERS THE BEST SERVICE OF ANY DEALERSHIP IN SARASOTA DEREK IS KNOWLEDGEABLE, FRIENDLY AND SINCERE! AMENITIES ARE FIRST RATE, TRAINED More

by KINGSLEEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Parker
May 02, 2020

Great job at making things right.... he definitely went the extra mile! Even delivered my car to me at my home off the clock, now that’s service! More

by deb.sommerfeld0507
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020

I was extremely happy with Lewis’s service. He would promptly get back to me when I had questions. My car was clean when I picked it up. More

by SDENOFA
Recommend Dealer
Yes
Employees Worked With
Lewis
May 01, 2020

Friendly staff and very prompt attention and service. Nice waiting area. Very clean. One concern was the number of staff members who were not wearing masks. No excuse for that! More

by rkr53
Recommend Dealer
Yes
Employees Worked With
Tiffany Ferrara
May 01, 2020

Great service. Fernando kept me informed every few hours by text. Fortunately, we have a second car and did not have to wait for the warranty service to be done. More

by JNDGARMON
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
May 01, 2020

Derek in the service Dept is why we keep coming back. He’s awesome! Very nice waiting area too. Love the service videos from mechanics. More

by Tinatitle
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020

professionl. courtious and great communication ive always had a great experience with the dealership from sales to service. I highly recommend this top shelf dealership More

by INFO77
Recommend Dealer
Yes
Employees Worked With
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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