BMW of Sarasota - Service Center

Remzi did a great job inspecting and working on our vehicle. Tiffany Ferrara is an asset to the service department. She got me loaner vehicle quickly and kept me in the loop the whole time. Wonderful vehicle. Tiffany Ferrara is an asset to the service department. She got me loaner vehicle quickly and kept me in the loop the whole time. Wonderful customer service with a smile. Greg Jones is a gentle giant who always does right by his customers. Just one more reason why we love this place. More

Outstanding. The service was timely thoughtful and well done. I could not have been happier given I was traveling back to Michigan. Derek was great. done. I could not have been happier given I was traveling back to Michigan. Derek was great. More

Great service. But almost none of your employees had masks and gloves not fair /appropriate for customers who want and expect careful viral protection. I would not buy car from salesman who were not p masks and gloves not fair /appropriate for customers who want and expect careful viral protection. I would not buy car from salesman who were not personally protected. More

My service rep - Jorge- was great as usual....very cordial and respectful... and willing to listen... kept me advised throughout the process. The service area did a very nice job of safe distancing g cordial and respectful... and willing to listen... kept me advised throughout the process. The service area did a very nice job of safe distancing given covid-19 and keeping the car safe with cleaning... More

Did the valet service for the first time. Was very pleased with pick up, confirmation of service and return of my car. The ability to receive, review and pay my invoice was great. So convenient. My pleased with pick up, confirmation of service and return of my car. The ability to receive, review and pay my invoice was great. So convenient. My car came back clean as a whistle and smelling great!!! Thanks guys!!! A+ More

Routine Service I was very pleased with everything. Pickup and delivery was very smooth. Maria and Greg were both wonderful people to work with The driver was very I was very pleased with everything. Pickup and delivery was very smooth. Maria and Greg were both wonderful people to work with The driver was very courteous More

Straightforward and Accomodating Took our car there for a battery problem. Provided a loaner vehicle overnight while they diagnosed and fixed. Even sent a video of the checkup and dia Took our car there for a battery problem. Provided a loaner vehicle overnight while they diagnosed and fixed. Even sent a video of the checkup and diagnostic. Other than the cost, a good experience as usual. More

Tiffani did a very nice job! She paid close attention to the problem and followed through on every aspect. I appreciated her help and follow through the problem and followed through on every aspect. I appreciated her help and follow through More

The dealership was so accommodating that the picked up my car(35 mile round trip,)fully serviced and washed my car, for no chrge. Everyone went out of there way to be helpful. This effort alleviated any stre car(35 mile round trip,)fully serviced and washed my car, for no chrge. Everyone went out of there way to be helpful. This effort alleviated any stress from the corona virus I may have had if I had had to wait at the dealership. I had no contact except to receive the order receipt. More

Price for part was was $50. Dollars more ( 165. Vs 115) than my BMW dealer in NJ. This was also true with a battery I bought from them in October. than my BMW dealer in NJ. This was also true with a battery I bought from them in October. More