BMW of Schererville

Brenda In spite of the COVID19 pandemic my experience was safe. My experiences working with Stephanie have always been pleasant and professional. Service was In spite of the COVID19 pandemic my experience was safe. My experiences working with Stephanie have always been pleasant and professional. Service was done in a timely manner and the description of service and parts along with a quote on an additional service was excellent. More

I love them! I moved to downtown Chicago and still come to Schereville for their service because it is unmatched! They were clean, professional, informative, and very time efficient. to Schereville for their service because it is unmatched! They were clean, professional, informative, and very time efficient. More

GREAT DEALERSHIP SERVICE TEAM GREAT PLACE TO GET THE BMW IN TOP SHAPE -- FROM WHEN YOU DRIVE INTO THE SERVICE GARAGE TO THE CAR WASH DETAIL CREW. MY THANKS TO NICK, GRAYSON , CAR GREAT PLACE TO GET THE BMW IN TOP SHAPE -- FROM WHEN YOU DRIVE INTO THE SERVICE GARAGE TO THE CAR WASH DETAIL CREW. MY THANKS TO NICK, GRAYSON , CAR GOES STRAIGHT AS AN ARROW AFTER THE GREAT DIALED IN ALIGNMENT AND THE DOOR LOCK/FLASHER REPAIR- THANKS, AND THE ONE RESPONSIBLE FOR GETTING THE WHEELS OF MY CAR THE CLEANEST I'VE EVER SEEN THEM. YOU JUST SET A NEW STANDARD FOR THIS DEALERSHIP THANKS TEAM More

Had a fat tire driving from Michigan to Chicago and didn’t think I could make it to my dealer in Chicago so detoured to your place. As soon as I walked in I was helped out and everyone was great. Ha didn’t think I could make it to my dealer in Chicago so detoured to your place. As soon as I walked in I was helped out and everyone was great. Had to leave my car but got a X-1 as a loaner and loved it. Car was ready the next day and I headed back to the lake. More

Best dealership I've been driving BMW'S for 25 years, have purchased 7 vehicles all from this dealership via four different owners, and will continue because they hav I've been driving BMW'S for 25 years, have purchased 7 vehicles all from this dealership via four different owners, and will continue because they have the best service , location, and employees. Chris Hardaway is very knowledgable, and a pleasure to deal with. More

Friendly and Efficient Stephanie wasn’t available when I drove up, but others stepped up to check me in. Waiting room was clean and orderly as usual and the routine service Stephanie wasn’t available when I drove up, but others stepped up to check me in. Waiting room was clean and orderly as usual and the routine service went quickly with a good wash when finished. A couple of minor points that would have made a good experience even better; bathroom soap in a large clumsy bottle rather than in dispensers and a lot of personal chatter among employees within earshot of the customer waiting area that should have taken place elsewhere. More

My exeperience was superb My experience was superb because the recommended service items were completed in a timely. But the icing on the cake was when my husband called and a My experience was superb because the recommended service items were completed in a timely. But the icing on the cake was when my husband called and asked me if there was hand sanitizer in the waiting area and I could immediately confirm YES. So then he knew I was in a safe environment. My service representative Nick preordered the item I needed so my valuable time was not wasted. More

Great dealership. Nick Wilson is an excellent service representative. The car was in a little longer than it was planned but Nick kept me up to date every step of the way representative. The car was in a little longer than it was planned but Nick kept me up to date every step of the way More

This location has the BEST SALESPERSON EVER! Mr. Chris Hardaway has EXCELLENT customer service skills and goes the extra mile to SATIFY HIS CUSTOMERS! The BEST! Hardaway has EXCELLENT customer service skills and goes the extra mile to SATIFY HIS CUSTOMERS! The BEST! More

Professional & friendly with full information & explaination Nick always informs me as to what service is needed & why. He is friendly & professional. I am always pleased with the service from Nick at your BMW Nick always informs me as to what service is needed & why. He is friendly & professional. I am always pleased with the service from Nick at your BMW dealer. More