
BMW of Shrewsbury
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Nathan was professional and made the buying process easy. I was in and out of the dealership same day and had no problems. Nathan made me feel confident and comfortable with my purchase decision. I was recom I was in and out of the dealership same day and had no problems. Nathan made me feel confident and comfortable with my purchase decision. I was recommended to Nathan by a friend who purchased a vehicle a week before me. I will continue to try to referral customers to Nate! More
I would like to thank this wonderful team for their excellent customer service. I loved it felt very special. Paul and Nate is the Best excellent customer service. I loved it felt very special. Paul and Nate is the Best More
Nate and the dealership were fantastic and I love my new car! First time Beamer owner and very happy! car! First time Beamer owner and very happy! More
Nathan (saleman) and the entire Shrewsbury bmw crew are amazing and very helpful. I will always go there for all my future purchases. amazing and very helpful. I will always go there for all my future purchases. More
By far the best dealership experience I have ever had, and I buy a lot of cars. I will only buy from Nate and BMW Shrewsbury. We have bought 5 cars from them and the dealership experience is premium. Nego and I buy a lot of cars. I will only buy from Nate and BMW Shrewsbury. We have bought 5 cars from them and the dealership experience is premium. Negotiations are fair, and every department from sales to service to finance is seemless and customer focused. Absolutely premium dealership More
Nathaniel was excellent to work with. He answered all my questions, and was transparent throughout the whole process. Both finance and sales managers were exceptional as well, great team! He answered all my questions, and was transparent throughout the whole process. Both finance and sales managers were exceptional as well, great team! I look forward to purchasing more cars from them in the future! More
A first and mostlikely, last service experience. Imagining that a local esteemed BMW dealer would provide the pinnacle of excellence; expectation fell far short of reality. In summary, "Cave Imagining that a local esteemed BMW dealer would provide the pinnacle of excellence; expectation fell far short of reality. In summary, "Caveat Emptor." Beware of the possibility that with your first visit, you'll be shocked by "recommended services" implying significant problems with your vehicle, regardless of your vehicle previously exhibiting none of the recommended repair symptoms whatsoever. It is said that on any given slow day, the management of any given automotive service department may likely invent required maintenance issues; possibly shanghaiing unsuspecting, innocent customers who have incorrectly placed their faith in the business. Thus and to reiterate, caveat emptor. The possibility of your being "strong-armed" into over $5,000.00 of unnecessary repairs plainly exists, possibly due to unscrupulous employees needing to generate maximum revenue to support high overhead for the dealership. More
Inept service or sales department. Could not even put TIRES on my vehicle correctly. Lost my LICENSE PLATES. Someone either stole or lost my floor mats. Had me pick a car up with every Could not even put TIRES on my vehicle correctly. Lost my LICENSE PLATES. Someone either stole or lost my floor mats. Had me pick a car up with every warning light lit up and u-turn back to the dealer knowing this - car is immaculate condition for routine maintenance. Sales department, you are better off saving your time, forget your money. Lies and one gigantic tremendous waste of time, no responses, avoid McGovern. More
This is for Dave Mack of BMW Schrewsbury. We drove 1.5 hours to test drive a car. You told us we need to make an appointment and respond by text, because people get upset when they show up an We drove 1.5 hours to test drive a car. You told us we need to make an appointment and respond by text, because people get upset when they show up and the vehicle is sold out from under them. 10 minutes before we arrived you called us to tell us the vehicle was sold. Then you (Dave Mack) told management that you never explained it to me the way we heard it. We are more upset with the fact that you essentially called us liars. Thanks for ruining our Saturday Dave Mack, and all the best to you! More
My first time dealing with this dealership and service was absolutely stellar. I worked with Leanne in the service department and she was pleasant and knowledgeable. She was able to get a lot of my work d was absolutely stellar. I worked with Leanne in the service department and she was pleasant and knowledgeable. She was able to get a lot of my work done under warranty. I will definitely go back to this dealership for service More