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BMW of Shrewsbury - Service Center

Shrewsbury, MA

4.8
306 Reviews
Call Service Center (508) 581-5500

306 Reviews of BMW of Shrewsbury - Service Center

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May 11, 2024

Peter was very professional and courteous. He addressed the service issue and accommodated all of my requests. More

by Jacqueline.mcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

BMW of Shrewsbury responded

Jacqueline, we're glad to know Peter was able to assist you with your service needs at BMW of Shrewsbury. Thanks for the positive feedback!

May 08, 2024

Easy to deal with. Got great support to handle out of warranty service. Lance handled all seamlessly and did a great job More

by capecod01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Gonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Paintsil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Reindorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Huaman
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May 08, 2024 -

BMW of Shrewsbury responded

We're glad to know that Lance and our team at BMW of Shrewsbury could provide you with seamless support for your out-of-warranty service. Thanks for sharing this positive feedback!

May 08, 2024

They fit me in at last minute on an urgent situation. Service advisor is knowledgeable and helpful. Great experience overall More

by Vivian.yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Young
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May 08, 2024 -

BMW of Shrewsbury responded

Vivian, we're glad to know our team at BMW of Shrewsbury was able to accommodate you and provide a great experience. Thanks for sharing your feedback!

May 07, 2024

The service staff goes above and beyond to accomodate, keep me updated, make great suggestions. They really care about my experience. I am grateful to have Peter and his Team. More

by Jstolberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guys taking in cars in the garage are great too
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May 07, 2024 -

BMW of Shrewsbury responded

Jstolberg, we're delighted to know that Peter and the team at BMW of Shrewsbury have been able to provide you with top-notch service. Thanks for sharing your experience!

May 06, 2024

Everyone I encountered, from the front desk to the agent, was helpful, knowledgeable, professional, and, most of all, friendly! More

by jdgrande3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
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May 06, 2024 -

BMW of Shrewsbury responded

We're delighted to know you had such a positive experience with our team at BMW of Shrewsbury! Thanks for sharing your feedback!

March 27, 2024

I've done business with its dealership for at least 25 years. And i've always gotten extremely great service More

by Mgreycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leanne Rattey
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Mar 27, 2024 -

BMW of Shrewsbury responded

We're so glad to have had your support for over 25 years here at BMW of Shrewsbury! It's wonderful to know you've consistently received great service. Here's to many more successful years together!

March 20, 2024

The best anywhere in Mass whether service or sales Mohammed and Sergio I drive many miles passing other dealers Thank you More

by soorakka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Mirazimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Roque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

BMW of Shrewsbury responded

We're so pleased to know that you've had such a positive experience with Mohammed, Sergio and the rest of our team at BMW of Shrewsbury. Thanks for choosing us even though there are closer options! Safe travels on all your journeys ahead.

February 19, 2024

The service was great. The people at the service desk was great very kind very helpful got me in and out very pleased. More

by Davidc5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

BMW of Shrewsbury responded

We're glad to know you had a great experience with our service team at BMW of Shrewsbury. We strive for efficient and friendly service, so it's wonderful to see that reflected in your visit. Thanks for the review!

February 16, 2024

Lance is my adviser and he is always be helpful to take care me and the car service. Great guy and be trustful! More

by yongtan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2024 -

BMW of Shrewsbury responded

We're glad to know that Lance has been providing you with excellent service at BMW of Shrewsbury. Thanks for the positive feedback—we appreciate it!

February 08, 2024

It was great. I had a good day. The service was timely and got to look at new BMW's. Theo was kind and generous with his time and knowledge. I'll be back. More

by dragonruth60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
Feb 09, 2024 -

BMW of Shrewsbury responded

We're glad to know you had a great experience at BMW of Shrewsbury! It's wonderful that Theo was able to assist and share his knowledge with you. We look forward to seeing you again in the future!

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