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306 Reviews of BMW of Shrewsbury - Service Center
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April 17, 2025
Peter is extremely talented in his ability to make the owner’s auto and Peter/McGovern. I have worked for Peter for 10+ years, and he is amazingly a effective representative for total success and excellen owner’s auto and Peter/McGovern. I have worked for Peter for 10+ years, and he is amazingly a effective representative for total success and excellence. More
by Joe
April 17, 2025
Always attentive to problems and quick to resolute all obstacles at the shortest possible time obstacles at the shortest possible time More
by wafigo
April 16, 2025
I’m always happy with the service at BMW of Shrewsbury. The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or some The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or something more involved, they communicate clearly and make the whole process smooth and stress-free. I’ve consistently had great experiences here and really appreciate the level of care they put into both their work and customer service. Highly recommend More
by Braulio Moreira
Employees Worked With
April 12, 2025
Peter was very clear and professional explaining my services. He kept me updated while I waited which was appreciated services. He kept me updated while I waited which was appreciated More
by andrewr
Employees Worked With
April 09, 2025
They charge top dollar, but then give an overall thoughtless assessment. Specifically they simply recommend replacing every part possible, even with minimal to no real reasoning. For example, they w thoughtless assessment. Specifically they simply recommend replacing every part possible, even with minimal to no real reasoning. For example, they wanted to replace every hose that had any crusted fluid anywhere, even though the pressure testing showed no leaking. So they were looking for thousands of dollars to do this, based on ‘it must have had some issue to explain the crusted fluid’ even though they noted no active leaking at all. So basically it seems their approach is replace everything possible, as opposed to thoughtfully figuring out what is actually needed. A VERY DISAPPOINTING experience. More
by JH
Employees Worked With
Sam
April 09, 2025
Great customer service, communication and follow up. I used the online appointment system and my service was a breeze. I used the online appointment system and my service was a breeze. More
by brian
April 09, 2025
Ethan was helpful and efficient as always. He explained my warranty coverage, set appropriate wait time expectations and fully explained the resolution when complete. He explained my warranty coverage, set appropriate wait time expectations and fully explained the resolution when complete. More
by BrianM
Employees Worked With
April 06, 2025
Samuel was friendly, professional, and attentive to my needs. He explained my options, clearly and consciously. I will bring my BMW back the next time I need services. needs. He explained my options, clearly and consciously. I will bring my BMW back the next time I need services. More
by esquire88
Employees Worked With
Samuel Young
April 03, 2025
They provide seamless service in an environment that is customer centered. The staff at every level is highly skilled, knowledgeable, and professional.. customer centered. The staff at every level is highly skilled, knowledgeable, and professional.. More
by deadpoets9
