BMW of Shrewsbury - Service Center

The whole tram from service through sales was very positive. They helped me to resolve any concerns I had moving to leasing or purchasing a new vehicle. There was no pressure, which for me was the bes positive. They helped me to resolve any concerns I had moving to leasing or purchasing a new vehicle. There was no pressure, which for me was the best experience for getting into a new vehicle. I had shopped Shrewsbury BMW one other time 7 years ago and the experience turned me off so I bought from another dealer. My service adviser convinced me to try again and he was right.. I’m glad I did. More

Excellent service department. I appreciate their attention to detail while I wait and the ability to text someone for updates. I appreciate their attention to detail while I wait and the ability to text someone for updates. More

Quick and easy to schedule an appointment within one day. Phil was prepared for our 7:15AM and reviewed the necessary work for my vehicle. Work was completed in less than 2 hours. Great experience. Phil was prepared for our 7:15AM and reviewed the necessary work for my vehicle. Work was completed in less than 2 hours. Great experience. More

Excellent customer service , it was in the time frame, affordable prices and if you have no money to pay there’s financial plan in place affordable prices and if you have no money to pay there’s financial plan in place More

BMW of Shrewsbury is first class in every regard. Convenient and efficient car drop off for service and professional and personal interaction with assigned Service Agent. Convenient and efficient car drop off for service and professional and personal interaction with assigned Service Agent. More

Yvonne helped us buy our X5 two years ago. She was extremely helpful and made the buying experience fun and easy. Over the last two years she has always been available to help with all our con She was extremely helpful and made the buying experience fun and easy. Over the last two years she has always been available to help with all our concerns and what ions. The service team also provides consistent and professional service. More

Updated a recall and yearly maintenance and kept me updated on progress. Happy with the level of service I received. updated on progress. Happy with the level of service I received. More

Excellent dealership. Ethan provided great customer service. Very knowledgeable service staff. They are my preferred BMW dealer. Ethan provided great customer service. Very knowledgeable service staff. They are my preferred BMW dealer. More

My Service Advisor (Matt Roy) is OUTSTANDING - Very Professional and Knowledgeable!! Highly recommend this dealership!! Professional and Knowledgeable!! Highly recommend this dealership!! More