BMW of Silver Spring

Another Great experience I had the pleasure of working with Karen Herbert for a second time purchase...process was seamless from start to finish. I had the idea of what I I had the pleasure of working with Karen Herbert for a second time purchase...process was seamless from start to finish. I had the idea of what I wanted and you delivered with so much more. Thank you for listening and for giving me another wonderful experience...I love my new ride.... Julia, it was such joy to work with you. More

Low pressure, great deal, great service Start to finish great customer service and customer experience across the entire team, from reception to the dealer GM, to the guy that put on my fron Start to finish great customer service and customer experience across the entire team, from reception to the dealer GM, to the guy that put on my front license bracket just how I wanted it, to woman in finance, to the guy who gave me a quick tutorial on the tech - and of course Karen Herbert who closed the sale with me and coordinated with rest of the team. Great inventory, too. Worth the trip over to MD.. More

Great Customer Service Lonnie did an excellent job in answering all my questions and helping me to make an informed decision. He also went above and beyond to assist me in f Lonnie did an excellent job in answering all my questions and helping me to make an informed decision. He also went above and beyond to assist me in finding the car I want since the specific model was already gone from this dealership by the time I made the call. More

Great experience We purchased a pre-owned vehicle from BMW of Silver Spring and had a great experience. It was a very easy and smooth transaction. Everyone was extre We purchased a pre-owned vehicle from BMW of Silver Spring and had a great experience. It was a very easy and smooth transaction. Everyone was extremely friendly, personable and accommodating. More

Great Car Buying Experience Great car buying experience that exceeded all expectations. Ron Askew, our salesperson, was extremely helpful, answered all of our questions, and kep Great car buying experience that exceeded all expectations. Ron Askew, our salesperson, was extremely helpful, answered all of our questions, and kept us updated at all times. He and Andrew Lippincott in finance were highly professional and great to deal with. More

Great service Karen was great. She treated us very well Made the process smooth and easy. Would definitely recommend. We would go back for our next bmw when the Karen was great. She treated us very well Made the process smooth and easy. Would definitely recommend. We would go back for our next bmw when the time comes More

Karen is Awesome My family and I are repeat customers at MileOne and I know that we can always depend on our sales representative, Karen Herbert’s expertise to deliver My family and I are repeat customers at MileOne and I know that we can always depend on our sales representative, Karen Herbert’s expertise to deliver the right vehicle that suits our automotive needs. Karen is very knowledgeable, attentive and genuine. I highly recommend Karen because she is awesome!!! More

Ron da man Ron took care of business! Highly recommend Ron for your new BMW needs! Very attentive. Called me, texted him, met him and got a new car! Ron took care of business! Highly recommend Ron for your new BMW needs! Very attentive. Called me, texted him, met him and got a new car! More

Ron is best sale man Thanks Ron you are the best man when it's come to buy a car. You really take care of me and my family. . I will definitely recommend you to family. An Thanks Ron you are the best man when it's come to buy a car. You really take care of me and my family. . I will definitely recommend you to family. And friends. Thanks again Ron More

Pleasant Experience! I’d recommend Ron Askew to a friend or family without hesitation! During a chance encounter with Ron three years ago he was personable, professional I’d recommend Ron Askew to a friend or family without hesitation! During a chance encounter with Ron three years ago he was personable, professional and extremely knowledgeable about BMW. That encounter underscored the reason why I opted to visit Silver Spring BMW versus any of its competitors. The sales experience with Ron followed the same narrative. Perhaps what was most impressive was the absence of pressure. After test driving the vehicle and subsequently crunching the numbers, I opted to sleep on the information. The following morning, our dialogue picked up where it had left off…I returned to the dealership and drove off in the X2 I’d been eyeing!! More