BMW of Silver Spring

We recently purchased our BMW X5 from BMW of Silver Spring, and I can’t say enough about how positive the entire experience was at this first class dealership. Our sales professional, Desirea, was a Spring, and I can’t say enough about how positive the entire experience was at this first class dealership. Our sales professional, Desirea, was absolutely wonderful to work with. From our first conversation through the completion of the purchase, she was professional, knowledgeable, responsive, patient, and genuinely interested in making sure we were happy with our decision. At no point did we feel pressured or like we were simply another sale. She listened to what we were looking for, answered every question, and made the entire process comfortable and enjoyable. We shopped at several other BMW dealerships before making our decision, but quite simply, they could not compete with BMW of Silver Spring. Between the exceptional customer service, straightforward approach, and the deal they were willing to put together, Silver Spring clearly earned our business. BMW of Silver Spring was excellent to work with from beginning to end. They were straightforward, competitive, and willing to put together a deal that was highly attractive. The professionalism and customer service we received throughout the dealership were both top notch. Thank you, Desirea, for your hard work, kindness, and professionalism. You absolutely earned our business and our highest recommendation. We would not hesitate to purchase another vehicle from you and BMW of Silver Spring in the future. Five stars and very well deserved! More

Staff was amazing - Desiree my sales gal, my finance guy (Persian gentleman A+++ forgot his name) and the manager. (Persian gentleman A+++ forgot his name) and the manager. More

I had a great experience at BMW of Silver Spring, I was in and out in the same afternoon with the car I was looking for. It was a very pleasant and straightforward experience! in and out in the same afternoon with the car I was looking for. It was a very pleasant and straightforward experience! More

This is the third BMW I have purchased from them. Experience has been great each time. Experience has been great each time. More

Desirea s friendly and very helpful. She was able to match us up with a great X3. She was able to match us up with a great X3. More

Desiree was extremely helpful and made our decision to purchase easy and she worked to provide the car we were looking for. She has also been great at following up with us after the purchase to check if purchase easy and she worked to provide the car we were looking for. She has also been great at following up with us after the purchase to check if we needed anything. Finally she made sure we understood the features of our new car before we left the lot. Overall great experience. More

Everyone was friendly and helpful. Desirea worked with us to help us get what we need and made it happen! Desirea worked with us to help us get what we need and made it happen! More

I like Mile One dealerships. They are very easy to work with and purchase process was quick and not a hard sell, which I appreciate. They gave me a fair deal, and the purchase p They are very easy to work with and purchase process was quick and not a hard sell, which I appreciate. They gave me a fair deal, and the purchase process was relatively quick. The sales representatives, Brittany Hill and Ron Askew, were very attentive and a pleasure to deal with, as was Alan Ganji (Ron’s boss), and Brittany from their Finance Department, More

Our saleswoman Desirea was amazing! Even though she couldn’t be there when we picked up the car she arranged for an unforgettable pickup with another associate who was also wonderful! Even though she couldn’t be there when we picked up the car she arranged for an unforgettable pickup with another associate who was also wonderful! More