BMW of Silver Spring

I would highly recommend BMW of Silver Spring. Desirea Jackson is an excellent client advisor. She is very professional, knowlegeable, and courteous. She kept me informed in every step of the p Desirea Jackson is an excellent client advisor. She is very professional, knowlegeable, and courteous. She kept me informed in every step of the process with purchasing a car. I would definitely recommend Desirea if you are looking to make your experience as seamless as possible. More

Kyle Greene exceptional knowledge as my BMW sales advisor ensured my most recent purchase of my X5 went smoothly. Between me and my wife we have purchased a total of 5 BMW”s from this dealership and the reas ensured my most recent purchase of my X5 went smoothly. Between me and my wife we have purchased a total of 5 BMW”s from this dealership and the reason why we continue to purchase our cars here is because of the outstanding customer service and treating us like family and that is exactly how Kyle treated me and my wife. When the time comes to purchase our next BMW without hesitation I will be seeking out Kyle again to assist us. Thank you Kyle for your patience, time and counsel throughout this process we couldn’t be more grateful and happy with our new X5. More

This is a great dealership to work with if you are in the market for a used or new BMW. There customer service and knowledge of all of the great incentives BMW has to offer would be offered to you without th market for a used or new BMW. There customer service and knowledge of all of the great incentives BMW has to offer would be offered to you without the hassle and haggling some dealership put you through. I have purchased a total of 5 BMW’s over a 10 year span from this dealership and each experience has been nothing short of outstanding. When the time comes again to purchase my next BMW I will be buying it from BMW Silver Springs Maryland. More

Delphin Green is an exceptional service advisor. Knowledgeable, courteous, professional, efficient and very understanding and empathetic towards the needs of the customer. Knowledgeable, courteous, professional, efficient and very understanding and empathetic towards the needs of the customer. More

Jacob Jay is knowledgeable, attentive, and patient. His attention to detail and follow through made purchasing a new vehicle enjoyable and easy. His attention to detail and follow through made purchasing a new vehicle enjoyable and easy. More

I purchased a low mileage 2024 BMW M4 Competition from BMW of Silver Spring as what was represented to me as an “executive driven” vehicle, and I was told I would be the first actual owner of the car. Wha BMW of Silver Spring as what was represented to me as an “executive driven” vehicle, and I was told I would be the first actual owner of the car. What I did not expect was to spend months dealing with issues, unanswered questions, and discovering information that should have been clearly disclosed from the beginning. After taking delivery, I began noticing serious paint quality problems and signs that the vehicle may have had a much harder life than what was represented. During inspection, I found remnants of what appeared to be an “M Performance Driving School” decal on the rear of the car, raising major concerns that this vehicle may have previously been used as a BMW USA fleet/demo vehicle rather than simply an executive-driven car. What makes this even more frustrating is that despite being a prior BMW USA vehicle, the condition and maintenance history of the car did not reflect the level of care you would expect from a manufacturer-owned vehicle. The paint condition was unacceptable for a nearly new M car, I’ve dealt with PPF-related damage concerns, cosmetic issues, and overall signs of wear that simply should not exist on a vehicle represented the way this one was. As the first titled owner, I expected transparency and honesty regarding the vehicle’s prior use and condition. Instead, getting straight answers about the history of the car has been incredibly difficult. For a dealership carrying the BMW name, this experience has seriously damaged my trust in both the dealership and the brand experience surrounding BMW USA vehicles. The M4 itself is an amazing platform, but this purchase experience has been one of the most frustrating vehicle ownership experiences I’ve had. I strongly recommend that anyone considering an “executive driven” or prior BMW USA vehicle from this dealership request complete documentation of prior use, maintenance history, and cosmetic condition before signing anything. More

BMW of Silver Spring provided outstanding service, professionalism, transparency, and made my entire car-buying experience enjoyable. professionalism, transparency, and made my entire car-buying experience enjoyable. More

Jabod was amazing to work with, very straightforward and they were true to their work every step of the way. Would definitely buy a car from them again! they were true to their work every step of the way. Would definitely buy a car from them again! More

Allen is an amazing individual. Great service and goes above and beyond. Allen made my buying experience memorable and look forward to working with him again in the future Great service and goes above and beyond. Allen made my buying experience memorable and look forward to working with him again in the future More

Debbie at BMW of Silver Spring made the entire car-buying experience easy and painless. She was attentive, responsive, and took the time to find the exact car we were looking for. No pressure, no hassle — ju experience easy and painless. She was attentive, responsive, and took the time to find the exact car we were looking for. No pressure, no hassle — just great customer service from start to finish. Highly recommend working with Debbie if you’re looking for a smooth BMW buying experience! More