BMW of Silver Spring | Page 301

Excellent service with Andy Alexis Excellent as always working with Any Alexis. He is very kind, generous with his time, excellent fund of knowledge. No pressure environment. Truly o Excellent as always working with Any Alexis. He is very kind, generous with his time, excellent fund of knowledge. No pressure environment. Truly one of a kind experience. More

Will be back for the next BMW I reached out to four other dealership before deciding on BMW of Silver Spring and Andy Alexis as the sales consultant. Definitely glad I waited for t I reached out to four other dealership before deciding on BMW of Silver Spring and Andy Alexis as the sales consultant. Definitely glad I waited for the right one. Professionalism, responsiveness and, above all, willingness to help with each step of the way, are some of the many great attributes that stood out. I will reach out to Andy Alexis to purchase my next BMW. More

Ethical and overall, excellent experiences at this dealershi I have purchased multiple vehicles from this dealership and the experience has always been excellent. My salesperson, Andy Alexis is very straightforw I have purchased multiple vehicles from this dealership and the experience has always been excellent. My salesperson, Andy Alexis is very straightforward with information which makes the experience enjoyable. No games, no "misunderstandings", just great service at a great price-point. Andy has gone above and beyond by providing personal transportation and even buying me lunch! More

Great Experience buying a BMW 5 I have bought my BMW 528i Xdrive at this dealership in March '16, and I had just a wonderful experience! it was really easy to work with everyone ther I have bought my BMW 528i Xdrive at this dealership in March '16, and I had just a wonderful experience! it was really easy to work with everyone there. More

Best Service Adviser The service department at BMW of Silver Spring and particularly Kristina Williams are excellent! When we bought our new car, a friend told me that Kri The service department at BMW of Silver Spring and particularly Kristina Williams are excellent! When we bought our new car, a friend told me that Kristina was a fantastic service adviser and I have been very happy. We have two BMWs and Kristina explains everything we need whether for our old car or the newer one that's still under warranty. Kristina explains the price of everything clearly and always does her best to make the repair cost as reasonable as possible. In addition, she always ensures we have a loaner car and is understanding if I get stuck at work when I'm scheduled to pick up my car. I highly recommend BMW of Silver Spring's service department and Kristina to any BMW owner living in the DC area. More

NEW LEASE This is my third BMW and BMW of silver Spring is by far the best car buying experience I've had. My husband and i did our home work on the X4 and went This is my third BMW and BMW of silver Spring is by far the best car buying experience I've had. My husband and i did our home work on the X4 and went to BMW of Silver Spring to test drive it. We went in and meet with Andy Alexis who was very professional and attentive to what we wanted. We test drove the car and ordered our BMW just the way we want it. The whole process was quick, professional and quite enjoyable. Andy told us our car would be ready in four weeks, however, we got our car in three weeks. We were given a complete lesson on all the technology in the vehicle, which was great. I will definitely go to BMW of Silver Sprig for all my car needs. Thanks Andy. More

Simply Grand There staff is always friendly and accommodating from the first transaction of sales through maintenance. I look forward to visiting each time. Lik There staff is always friendly and accommodating from the first transaction of sales through maintenance. I look forward to visiting each time. Like a well oiled machine.....Everyone works in union. More

Super Service Adviser The BMW of Silver Spring has very professional Service Advisers; however, one soars above the rest - - Mr. Kevin Hull - - the Super Service Adviser. The BMW of Silver Spring has very professional Service Advisers; however, one soars above the rest - - Mr. Kevin Hull - - the Super Service Adviser. Kevin keeps our vehicle in tip-top shape with a holistic view of the car by informing us of upcoming maintenance milestones. He is able to track the vehicle's routine maintenance repairs. In doing so, he reduces the number of times the car must be serviced by grouping several repairs in one visit. Of course, the work is performed under warranty; or, with very little money out-of-pocket. Therefore, you need to make an appointment with Kevin Hull and utilize his Super Abilities. Respectfully Submitted, BeamerDriver More

Best in the Business! I brought my vehicle in for another simple routine maintenance and once again it was a perfect experience. With my busy work schedule, Kristina was ab I brought my vehicle in for another simple routine maintenance and once again it was a perfect experience. With my busy work schedule, Kristina was able to get me in right away to fit my needs and I was able to get back on the road right when quoted. I will refer Silver Springs BMW (and Kristina) any chance I get! Thank you! More

Best in the DMV I Brought my x5 in for service was by far the best service I have had. Brandi Rodgers is great and customer focused she made the process painless. She I Brought my x5 in for service was by far the best service I have had. Brandi Rodgers is great and customer focused she made the process painless. She is a great asset to BMW of Silver Spring. More