BMW of Silver Spring

Never better... Wonderful experience, and I absolutely enjoy my brand new X5!! All my custom request were delivered as promised without any hassle. Kailash did an a Wonderful experience, and I absolutely enjoy my brand new X5!! All my custom request were delivered as promised without any hassle. Kailash did an awesome job. Thank you Kailash for a wonderful experience. I did not think it would be that easy. God Bless you. More

Great automobile buying experience I like to have a new car, I don't like buying cars. BMW of Silver Spring made our recent purchase a pleasure. From the time we walked in and promptl I like to have a new car, I don't like buying cars. BMW of Silver Spring made our recent purchase a pleasure. From the time we walked in and promptly greeted to the offer of tea, coffee, water, or soda to our straight forward, sales person, Kailash Joshi, who worked hard to make sure we got the vehicle we wanted and was a pleasure to deal with to the final paperwork. It was all smooth and easy, enjoyable even. More

Great placed to do Business Working with Kailash first by email and in person was a very enjoyable and professional. He answered all questions and was very responsive. It was ver Working with Kailash first by email and in person was a very enjoyable and professional. He answered all questions and was very responsive. It was very much worth my drive from PA to get the an outstanding deal. I would highly reccomend Silver Spring BMW and Kailash for your next car. More

A simple, honest, and hassle free buying experience We just purchased a BMW X3 from BMW of Silver Spring yesterday. It was really a simple, honest, and hassle free buying experience. We visited the deal We just purchased a BMW X3 from BMW of Silver Spring yesterday. It was really a simple, honest, and hassle free buying experience. We visited the dealership on Tuesday and talked with Kailash Joshi, a client advisor who was very patient, informative, and helpful. We spend the next couple of days identifying the exact car we want and completed our purchase yesterday(Friday). My wife and I are very happy with the buying experience. William Yu More

Recommend for Service , but not Sales I have been a loyal customer to the Mtile One family for over 13years, relationship began when I leased a fleet of cars from their Allstate Leading fa I have been a loyal customer to the Mtile One family for over 13years, relationship began when I leased a fleet of cars from their Allstate Leading family. Then, I started purchasing my personal vehicles from Mercedes, Honda, Jeep, Acura, and BMW. The last purchase was a BMW X1, and at the time the transaction seemed too good to be true. Wherefore, six months into my car( purchased it as a loaner with 3k miles) I realized there was no historical information provided, so as any other person would I called got the run arounds, and til this date never received the history. Therefore, I took it up on myself to do a C.L.U.E report and found that it had been in a minor accident and windshield was replaced. I called this a willful ommission, and said well when I am ready to trade they'll treat me right. No worries. Well, I made the attempt for sales to redeem themselves in 11/06/15, and Joanna sent me some ridiculous information that made me go to another BMW DEALERSHIP in Ster More

Service Excellence Jai Jennings represents excellence in service. He is very professional, listens and answers questions to my questions, and proposes solutions as nec Jai Jennings represents excellence in service. He is very professional, listens and answers questions to my questions, and proposes solutions as necessary. This greatly enhances my customer experience as a client when I bring my car for service at BMW Silver Spring. Thanks you very much Jai. More

Excellent Experience Jai Jennings was great to work with. He clearly communicated the issue with my car and made sure I understood the steps needed to fix it. The price Jai Jennings was great to work with. He clearly communicated the issue with my car and made sure I understood the steps needed to fix it. The price came in under the amount I authorized and it was ready on time. All in all, it was a great experience. More

"GREATNESS" Kristina Williams is the best Service Advisor I ever had. She is very professional, always make me feel right at home. Any issues that I'm having with Kristina Williams is the best Service Advisor I ever had. She is very professional, always make me feel right at home. Any issues that I'm having with my wife's vehicle at that time, she always make sure the problem is resolved in a timely and professional manner. So I am very please with her service because she keeps my wife's vehicle on the road. A happy wife is a happy life!!!! Mr & Mrs. Glover More

The Way Car Buying CAN Be Kailash Joshi assisted us with the purchase of a new car and the process was quick and painless. He was responsive, accurate, and precise in picking o Kailash Joshi assisted us with the purchase of a new car and the process was quick and painless. He was responsive, accurate, and precise in picking out a car. When we went to close the transaction, it was exactly as we had agreed, and the process was smooth and . . . .enjoyable! I highly recommend Kailash if you are looking for a car. Ask about his "free hug" program! :-) More

Effective, easy, enjoyable Kailash Joshi made the buying process simple and enjoyable. He helped me get the best price for the car that I wanted. He also made me aware of the Kailash Joshi made the buying process simple and enjoyable. He helped me get the best price for the car that I wanted. He also made me aware of the BMW factory delivery program which clinched the sale. More