BMW of Silver Spring

Best BMW Dealership in the DMV I went to the following dealership and purchased my 535BMW from the silver spring site. I went to Towson, poor service, Annapolis no cars not a good I went to the following dealership and purchased my 535BMW from the silver spring site. I went to Towson, poor service, Annapolis no cars not a good response, Alexandria no sales people who wanted to provide service. The staff at the Silver Spring office educated me on the car I wanted, I was shown the car I wanted not the car of the month! Karen was an excellent sales person. She made sure I was comfortable with I the choose I made and help me understand my driving style best fit the car I purchased, Karen took time to show me the features on my car and setup my phone before I left the lot. Andrew in finance help make my buying experience very pleasant. In the past one was made to fill you were going to the principles office when you were taken to the finance office. LOL The manager came out and spoke with me and I was greeted the minute I walked in the door! I will recommend Silver Spring to all my friends and I will purchase another car with your silver spring site. Karen is a Excellent friendly sales person, one of the best!!! Thanks Mary More

Excellent Customer Service on BMW European Delivery This was my first ( and hopefully not last ) BMW European Delivery experience. This well exceeded my expectations from the moment I walked into BMW o This was my first ( and hopefully not last ) BMW European Delivery experience. This well exceeded my expectations from the moment I walked into BMW of Silver Spring, then my trip to Europe and pick-up at BMW Welt in Munich, drop off in Vienna Austria, and finally having my car delivered again at BMW if Silver Spring. I was guided through the entire process and was treated like a first class customer! Kailash Joshi was extremely helpful in not only the purchase of my BMW and advising me on the European Delivery process but in also helping me helpful hints with my trip based on his first hand experience. Kailash was very responsive even when I had questions while in Europe. Great job and keep up the good work! More

Quick turnaround for 2016 european delivery order I just finalized my purchase of a 2016 428i xDrive for European Delivery the first week of September. We started shopping mid-July and finalized a pr I just finalized my purchase of a 2016 428i xDrive for European Delivery the first week of September. We started shopping mid-July and finalized a price by the last week of July. Kailash was able to expedite the process and reserve a first choice pickup date in Munich first week of September. Most online forums recommend ordering European Delivery 3+ months in advance, but Kailash was able to complete the process in 1.5 months without issue and calmed my nerves through the process. This is my first BMW (previously owned an Acura). He is very knowledgeable about the ordering process (especially the European Delivery options) and was able to answer all my questions (even my crazy nit picky ones). Great response time by email, which is my preferred form of communication. He was able to meet in the evenings and at lunch to complete the ordering process, which was convenient for my work schedule. He was upfront and fair in our negotiations. Looking forward to my Munich trip in 2 weeks! More

High marks for BMW of Silver Spring! I recently leased a 2015 535xi. Kailash Joshi acted as my primary liaison at the dealership. He's an excellent sales consultant -- knowledgable, con I recently leased a 2015 535xi. Kailash Joshi acted as my primary liaison at the dealership. He's an excellent sales consultant -- knowledgable, considerate, responsive and not pushy. Very positive purchase experience, including my interface w/ the Finance Dept. More

Great car, great buying experience I recently purchased a 2016 M5 from BMW of Silver Spring, MD. I relocated to MD last year and, lacking experience with local dealerships, spoke with I recently purchased a 2016 M5 from BMW of Silver Spring, MD. I relocated to MD last year and, lacking experience with local dealerships, spoke with four over a two week period. Of course, you don’t speak with dealerships, you speak with salesmen. At BMW Silver Spring, the salesman was Kailash Joshi. Silver Spring was the best offer. Kailash was by far the best salesman. I found Kailash quite knowledgeable about the M5, yet willing to admit if he needed to follow up on a particular question or issue. In those few instances, he always did so. Kailash took the time to understand what I wanted (and didn’t want) and incorporated that effortlessly into our conversations. He made the best initial offer (new + trade-in) of the four dealerships, and bettered it in further discussion. I found Kailash frank. I found him fair. I’ve bought several BMWs over the years, and negotiated with many salesmen. There have been two I’ve most enjoyed working with. Kailash is one of them. The other, who works where I used to live, knows this because I’ve bought several cars from him over the years. I believe the same will be true with Kailash. More

Wonderful Experience I had a wonderful experience purchasing my certified pre-owned car from BMW of Silver Spring. The entire process was seamless making the purchase of I had a wonderful experience purchasing my certified pre-owned car from BMW of Silver Spring. The entire process was seamless making the purchase of a car easy and enjoyable. Kailash Joshi worked with me for two years until he found my dream car. He clearly explained each step of the buying process in a comfortable and professional manner. I highly recommend BMW of Silver Spring and Kailash Joshi. More

Purchase for European Delivery Kailash Joshi is a pleasure to work with. He gave me a good price for a Euro Delivery 2016 m3. He explained the whole process very thoroughly, has giv Kailash Joshi is a pleasure to work with. He gave me a good price for a Euro Delivery 2016 m3. He explained the whole process very thoroughly, has given me some suggestions for the trip and I am very much looking forward to my flight to Munich in Sept. Will recommend Kailash to anyone interested in a BMW. More

BMW Silver Spring - Best Dealership in DC Metro Area Just wanted to say that I recently bought an X1 from this dealership and have nothing but positives to say about my experience. My client advisor wa Just wanted to say that I recently bought an X1 from this dealership and have nothing but positives to say about my experience. My client advisor was Kailash Joshi. I have bought several vehicles from Kailash and have referred many friends and neighbors to him. He never disappoints. He did a great job of getting me the vehicle I wanted at a great price. I am picky with respect to color, interior, and features and always want the vehicle at a great price. Kailash is extremely knowledgeable, patient and never disappoints. You should ask for him. With respect to the dealership, I have not had a bad experience in their sales or service departments after many years of patronage. On the rare occasion when I had an issue, they go out of their way to fix it. Prior to finding this dealership I bought BMWs at two other dealers (one in NOVA and one in MD) and was not impressed. Kailash Joshi and BMW of Silver Spring are clearly a cut above and their overall ratings are well deserved. I highly recommend both of them. More