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BMW of Silver Spring

Silver Spring, MD

4.9
4,163 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,163 reviews

December 02, 2014

Extraordinary! Jacob covered all the bases and then some! He was both personal and professional. He was willing to meet my specific car needs without hesitation. T More

by Ryates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Raykhel
Dec 03, 2014 -

BMW of Silver Spring responded

Good Morning, Ryates. BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jacob was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Ryates for the highly praised review. www.facebook.com/bmwofsilverspring

December 01, 2014

Awesome Saleswoman Caprice was awesome I came in with my friend to buy his dream car and she was very good she was all about the customer from with I observed.Thanks to More

by ken19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caprice Foster
Dec 01, 2014 -

BMW of Silver Spring responded

Good Morning, ken19. BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Caprice Foster was able to assist you with your new BMW purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again ken19 for the highly praised review. www.facebook.com/bmwofsilverspring

Dec 01, 2014 -

BMW of Silver Spring responded

Hello! BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Caprice and the team! Thank you again for your review.

December 01, 2014

Hats off to Tae Yeon and the BMW of Silver Spring Team Tae Yeon was one of the best, if not best, car sales person we have ever dealt with before. He was polite, professional and provided us all of the in More

by igorigor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tae Yeon
Dec 03, 2014 -

BMW of Silver Spring responded

Thank you for your heartfelt response igorigor. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Tae Yeon led you to your new BMW, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again igorigor and have a great day! www.facebook.com/bmwofsilverspring

November 30, 2014

Thanks a lot! Karen is so nice and helpful during my visit at BMW pf Silver Spring. Her patient and warmhearted impressed me and helped me figure out which BMW was More

by smile4jie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Herbert
Dec 01, 2014 -

BMW of Silver Spring responded

smile4jie, thank you for your complimentary feedback of BMW of Silver Spring. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, Karen and the rest of the team would love to welcome you back for another visit. Thanks again for taking the time to review us! www.facebook.com/bwmofsilverspring

November 30, 2014

Karen Herbert Karen made the sale process very good for us. She took the time to listen and qualify our needs. She took the time to get the sale done, took the time More

by Wgm5286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Herbert
Dec 01, 2014 -

BMW of Silver Spring responded

Good Morning, Wgm5286. In response to your review, I want to take the time to thank you for praising Karen Herbert along with BMW of Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Wgm5286 and be sure to stop by soon! www.facebook.com/bmwofsilverspring

November 29, 2014

review for purchase of x3 Excellent experience. Karen went through my options, explained the details and the options and costs. She never pressured to add excessive items and s More

by devichakravorty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Herbert
Dec 01, 2014 -

BMW of Silver Spring responded

Greetings devichakrovorty! Thank you for stopping by BMW of Silver Spring. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with Karen and our team. We hope to see you soon! www.facebook.com/bmwofsilverspring

November 29, 2014

Awesome Experience Caprice Foster is the best, I have always wanted a 7 series it has been my dream car for years. Mrs Foster got me in a beautiful 750xi I love this car More

by alaw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caprice Foster
Dec 01, 2014 -

BMW of Silver Spring responded

Hello alaw2, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Caprice Foster and the team! Thank you again for your review and enjoy your new BMW 750xi. www.facebook.com/bmwofsilverspring

November 29, 2014

Premium Service for a Picky Customer Karen worked with me over the course of several visits and multiple vehicles to help me figure out which BMW was best suited for me. I appreciate her More

by scott.swanson.5264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Herbert
Dec 01, 2014 -

BMW of Silver Spring responded

Good Morning, scott.swanson.5264. In response to your review, I want to take the time to thank you for praising our dealership. BMW of Silver Spring works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Karen and the rest of the team would love to help. Thank you again scott.swanson.5264 and have a great day! www.facebook.com/bmwofsilverspring

November 25, 2014

Best Car Buying Experience! My husband and I were so impressed by the service we received from Kan Zhou at the BMW Silver Spring location. He was very patient, helpful and went a More

by shethm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan Zhou
Dec 01, 2014 -

BMW of Silver Spring responded

Good Morning, shethm. BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Kan Zhou was able to assist you with your new BMW purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again shethm for the highly praised review. www.facebook.com/bmwofsilverspring

November 24, 2014

Lovely staff and a very streamlined process. Karen was straightforward and very helpful. She and her management were flexible on meeting me on the price point I was comfortable with, although the More

by Teneille55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Herbert and Anthony Lucas
Nov 25, 2014 -

BMW of Silver Spring responded

GreetingsTeneille55! Thank you for stopping by BMW of Silver Spring. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

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