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BMW of Silver Spring

Silver Spring, MD

4.9
4,161 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,161 reviews

October 21, 2014

My 1st BMW Although I did buy my BMW 325is from BMW Silver Spring, my experience with Client Advisor, David Davila, was so positive I decided to give their servi More

by rathomas325is
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Grant
Oct 22, 2014 -

BMW of Silver Spring responded

Thanks for the positive feedback, rathomas325is! It was our pleasure servicing your BMW 325is and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. BMW of Silver Spring would like to genuinely thank you for taking your time to share your experiences with us. Happy driving! www.facebook.com/BMWofSilverSpring

October 21, 2014

Best BMW Service Center BMW of Silver Spring is the best BMW service center in the region and Thomas Grant is the best service advisor. I'm always greeted promptly and my car More

by KMDozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Grant
Oct 22, 2014 -

BMW of Silver Spring responded

Good Morning, KMDozier! Thank you so much for your kind comments. BMW of Silver Spring is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again KMDozier for the highly praised review. www.facebook.com/BMWofSilverSpring

October 21, 2014

My BMW328i xdrive I was a pleasure working Mr. Kah Zhou, I recently purchased a BMW328i xdrive and He is so helpful and so kind and knowledgable, thank also to Mr. Tae More

by plinfante3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kah Zhou
Oct 22, 2014 -

BMW of Silver Spring responded

Hello plinfante3, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Kah and the team! Enjoy your new BMW 328i and thank you again for your review. www.facebook.com/BMWofSilverSpring

October 15, 2014

Excellent X5 Lease Experience With Angela! I recently had the pleasure of working with Angela Decint to lease a 2015 X5 for pick up at BMW's Performance Delivery Center (PDC) in Spartanburg, SC More

by Dorra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Decint
Oct 16, 2014 -

BMW of Silver Spring responded

Dorra- Thank you for your encouraging review of BMW Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, BMW Silver Spring.

October 15, 2014

Top notch dealership in every aspect. Thomas provided the best service I've ever recieved. Ever. 5. Stars all the way. My car wouldn't start and I had it towed in. Starter was bad and a fe More

by daveyokie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Grant
Oct 16, 2014 -

BMW of Silver Spring responded

Hello daveyokie, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Thomas and the team! Thank you again for your review.

October 14, 2014

My first BMW X3 with BMW of Silver Spring. Over all is awesome experience when you deal with Silver spring of BMW. Nan Wong the Sales manager and Kan Zhoe the client adviser are extremely helpf More

by vincentbtech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nan Wong and Kan Zhoe
October 11, 2014

My 1st BMW experience I purchased my first BMW ever from David Davila at BMW Silver Spring. He was so polite, professional, and patient with me during the whole process. H More

by MsDiana08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Davila
Oct 13, 2014 -

BMW of Silver Spring responded

BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one. David, along with the rest of the BMW of Silver Spring team welcome you to stay in touch so that we may answer any further questions you may have about your new BMW vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future! www.facebook.com/BMWofSilverSpring

October 10, 2014

Customer service was far above expectations. Thomas M. Grant goes above and beyond for his customers. Anytime I bring the car in for service Thomas makes sure everything is properly taken ca More

by Ritaburks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Grant
Oct 10, 2014 -

BMW of Silver Spring responded

Hello Ritaburks, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Thomas Grant and the team! Thank you again for your review. www.facebook.com/BMWofSilverSpring

Oct 13, 2014 -

BMW of Silver Spring responded

Thank you Ritaburks for taking the time to review us! Thomas, along with the rest of the BMW of Silver Spring team strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Ritaburks. www.facebook.com/BMWofSilverSpring

October 10, 2014

Great Buying Experience Patient, kind and totally customer focused buying experience. I would buy from BMW of Silver Spring if given the opportunity again. We love Lonnie Ove More

by Qiuhong Zhong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Overby
Oct 10, 2014 -

BMW of Silver Spring responded

Thanks for your awesome feedback, Quihong Zhong! BMW of Silver Spring truly appreciates your loyalty to our dealership and we look forward to seeing you again soon. Have a great day! www.facebook.com/BMWofSilverSpring

Oct 13, 2014 -

BMW of Silver Spring responded

Thanks for the kind words, Qiuhong Zhong! It is our duty here at BMW of Silver Spring to keep providing excellent service for our loyal customers. Have an awesome day! www.facebook.com/BMWofSilverSpring

October 09, 2014

Outstanding European Delivery experience with Kailash First time doing the European Delivery experience could be tricky, especially when you are also trying to get a good deal in the process. My sales adv More

by Mark Nakhla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kailash Joshi
Oct 10, 2014 -

BMW of Silver Spring responded

Thank you for your heartfelt response, Mark Nakhla. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Kailash Joshi lead you to your new BMW , and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again, Mark Nakhla and have a great day! www.facebook.com/BMWofSilverSpring

Oct 13, 2014 -

BMW of Silver Spring responded

Good Morning, Mark Nakhla. BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Kailash Joshi was able to assist you with your new BMW purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Mark Nakhla for the highly praised review. www.facebook.com/BMWofSilverSpring

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