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BMW of Silver Spring

Silver Spring, MD

4.9
4,152 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,152 reviews

June 08, 2014

Best BMW dealer in the area I've been with BMW of Silver Spring since 2011 and couldn't be happier. Had experience with other BMW dealers in Maryland and Virginia and can definit More

by FedorK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Raykhel
Jun 25, 2014 -

BMW of Silver Spring responded

Good day! Thank you for stopping by BMW of Silver Spring. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

June 06, 2014

Thomas Grant Great/Helpful employee Just wanted to share my great experience working with Thomas Grant at BMW of Silver Spring service department. Thomas is such a caring service advisor More

by mjalali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Grant
Jun 25, 2014 -

BMW of Silver Spring responded

Good morning. We are glad to hear that you were happy with Thomas's service! BMW of Silver Spring appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much.

June 06, 2014

EXCELLENT SERVICE - EVERY TIME I am normally not one to write reviews, however, I think Thomas Grant should be recognized for his excellent service! I have been taking my 5 series t More

by Jeff24601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Grant
Jun 25, 2014 -

BMW of Silver Spring responded

Hi Jeff. We are glad to hear that you were happy with Thomas's service! BMW of Silver Spring appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much.

June 05, 2014

Pleased BMW Buyer During our car purchase experience, the management and staff at Silver Spring were very attentive, friendly, but most importantly, transparent and tho More

by jimhook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kailash Joshi, Nan Wong
Jun 19, 2014 -

BMW of Silver Spring responded

jimhook - Thank you for your encouraging review of BMW of Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much.

June 03, 2014

Car buying process was better than expected While I was dreading the luxury car buying process, Tae and Manager Bulent were pleasant to work with. They were very patient with me and found the ex More

by Mschoi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tae Yeon
Jun 25, 2014 -

BMW of Silver Spring responded

Greetings Mschoi1! Thank you for stopping by BMW of Silver Spring. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

June 03, 2014

Super dealership ! Michael And Nan are very professional managers. They both will go over and byond to provide you a excellent buying experience. I have been buying cars More

by Hlzabm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fastman
Jun 25, 2014 -

BMW of Silver Spring responded

Hello Hlzabm, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Michael, Nan and the team! Thank you again for your review.

June 02, 2014

Great Used Sales Experience Lonnie Overby was very knowledgeably about the various used BMW models. He listen to what features my wife and I was looking for in our BMW; He then More

by User-5e3e2c0ffb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Overby
Jun 25, 2014 -

BMW of Silver Spring responded

Thank you for your heartfelt response gdom1167. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Lonnie was able to lead you to your new BMW, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again and have a great day!

June 02, 2014

Excellent Service During my recent visit to BMW of Silver Spring I worked with Thomas Grant, Service Advisor. Thomas did a fantastic job in taking care of my vehicle a More

by pkmathis916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Grant
Jun 19, 2014 -

BMW of Silver Spring responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Thomas helped you with your vehicle service needs and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Mercedes Benz of Silver Spring. Thank you again and have a great day!

June 02, 2014

Fantastic! I came here to buy a car for my dad. To start off with, this dealership had the best prices around, which was what brought me here in the first place. More

by LuciaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Overby
Jun 19, 2014 -

BMW of Silver Spring responded

Thank you LuciaE for taking the time to review us! BMW of Silver Spring strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

May 31, 2014

Purchase Z4 I found the staff at BMW Silver Springs to be helpful and supportive during the sales process. The situation was somewhat complicated since I purchase More

by josephlmundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Herbert
Jun 19, 2014 -

BMW of Silver Spring responded

josephlmundy - Thank you for your encouraging review of BMW of Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much.

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