BMW of Silver Spring

Excellent Service as Always Kristina was a pleasure to work with. She was very friendly and informative and made sure she covered every detail of what was going to be done to my Kristina was a pleasure to work with. She was very friendly and informative and made sure she covered every detail of what was going to be done to my car. I would recommend her to everyone if I could. I will definitely bring my car back to BMW of Silver Spring and be seeing Kristina in the future. More

Thomas provides consistently GREAT service!!! I recently visited BMW Silver Spring because my car was leaking antifreeze. I actually reached out to Thomas on Memorial Day. He responded immediately I recently visited BMW Silver Spring because my car was leaking antifreeze. I actually reached out to Thomas on Memorial Day. He responded immediately and told me to bring the car in as soon as possible. The service team quickly determined the problem - a hose that needed replacing - and my car was back on the road in two days. I've been coming to this location and dealing with Thomas specifically for almost three years. I have always had great service from him, candid dialogue about the status of my car in language I can understand, and competitive pricing. No matter the issue, I trust that Thomas will always get the job done! More

Fast great service! I just recently had my car serviced at BMW silver spring and Thomas was who I worked. He was delightful and he knew what he was talking about! He was I just recently had my car serviced at BMW silver spring and Thomas was who I worked. He was delightful and he knew what he was talking about! He was also very personable. If I can request him next time I definately would. My car was fixed really fast as well. Great job! Exceptional service. More

Manufacturer Recall Rectified Thomas Grant my service advisor at BMW of Silver Spring is very professional, knowledgeable and willing to go above, and beyond to deliver excellent s Thomas Grant my service advisor at BMW of Silver Spring is very professional, knowledgeable and willing to go above, and beyond to deliver excellent service to his customers! More

vehicle purchase My experience with Karen was superb from the day I was introduced to her thru to the day I closed the deal of the purchase. I felt treated as a valua My experience with Karen was superb from the day I was introduced to her thru to the day I closed the deal of the purchase. I felt treated as a valuable customer. Karen provided a wealth of details on the BMW 3-series models and allowed me to consider the options that would be appropriate for me. Though I am a repeat BMW owner Karen still took the time to provide a thorough detail of the 3-series and I especially appreciated the highlights that she provided of the differences in my previous model and the 2013/2014 model. Additionally, Karen provided follow-up phone calls prior to me making a decision I never felt pressured to make a purchase. Karen is very knowledgeable about the BMW vehicles and she presented herself and performed her sales duties in a very professional manner. I would most definitely recommend Karen to any future customer looking to buy a BMW. More

My experience It was a pleasure to work with Karen. She was very responsive and helpful. She made the whole process easy and we also got what we wanted. I would rec It was a pleasure to work with Karen. She was very responsive and helpful. She made the whole process easy and we also got what we wanted. I would recommend Karen to all my friends. More

a good experience buying a car From the time I call about the Lexus car I spoke with Karen Herbert and she help with everything she could as I was in South Carolina trying to find o From the time I call about the Lexus car I spoke with Karen Herbert and she help with everything she could as I was in South Carolina trying to find out about this car I saw on the web site. The car was everything she said it was , as I travel to Maryland from South Carolina she picked me up from the airport and took me to the dealership, she had the car clean and gas up ready to go.. I bought the and she call the next day to check on me and to see how I made it back to South Carolina. More

My First BMW Purchase I recently purchased my first BMW from BMW of Silver Spring. Kailash Joshi was my sales representative who services us at the dealership. My hu I recently purchased my first BMW from BMW of Silver Spring. Kailash Joshi was my sales representative who services us at the dealership. My husband and I had a great experience with Kailash. He was very attentive, informative, and engaging to us as we test drove and inquired about the different vehicles available. My wanted a fuel efficient car that could handle the snow. My husband and I decided to purchase the 328X diesel and we were very happy with our purchase. Kailash offered a great package that worked for us both financially and personally. Not only did Kailash provide us excellent service, he patiently waited for us to decide on the purchase which took us over three weeks. He kept in touch with us without being overbearing or pushy. I would highly recommend Kailash to anyone interested in a BMW. In addition, Anthony was effective and efficient in processing the financing process. Great Experience at a Great Dealership...BMW of Silver Spring. C. Smalls More

AMAZING Customer Service! I can’t say enough good things about Dave Strassman, Bulent Inal, Nan Wong and everyone who helped us with obtaining our new car on Memorial Day. You I can’t say enough good things about Dave Strassman, Bulent Inal, Nan Wong and everyone who helped us with obtaining our new car on Memorial Day. You have restored my faith in the BMW brand by providing AMAZING customer service I think we have found our new BMW home ? More

GREAT SERVICE!! Purchased a BMW M3 from Silver Spring all the way from Virginia Beach, Va. I couldn't ask for better customer service from KAILASH JOSH, he ensured my Purchased a BMW M3 from Silver Spring all the way from Virginia Beach, Va. I couldn't ask for better customer service from KAILASH JOSH, he ensured my vehicle trade-in and purchase went flawlessly. I am greatly satisfied with professionalism and team effort at BMW of Silver Spring and would highly recommmend this dealership. More