BMW of Silver Spring

Tae Yeon !! A great Salesman at the BMW of Silverspring! I recently bought my 2014 BMW X3 from BMW of Silver Spring. This was my very first visit to this dealership since I live in the Northern Virginia wit I recently bought my 2014 BMW X3 from BMW of Silver Spring. This was my very first visit to this dealership since I live in the Northern Virginia with many other BMW dealerships around me. I searched for my car online and submitted an email. Next morning, I got a call and a text message that prompted me to give a call back. Sales person name Tae Yeon asked me to come in and told me the usual sales pitch like any other sales guys/gals... The price I saw on a particular car was not bad, so I took his advice and came in to the dealer. When I met Tae, he was very nice. He wanted to do make a sale, but he was above and beyond a typical salesman. He is new at this dealership, but he made sure all the questions were answered and made me feel comfortable. There were other people that were working with him. They were also nice and friendly. They tried to give me the best price for my trade in, and willing to finance my car at a low interest rate!! All this buying process took about 3 hours!! Super quick!! :) I would highly recommend BMW of Silverspring and Tae Yeon as your sales person!! Thank you for my great new car! More

Great Experience Great experience I go the BMW Silver Spring because of the great produce coupled with great service. Karen was a partner is helping me get the ca Great experience I go the BMW Silver Spring because of the great produce coupled with great service. Karen was a partner is helping me get the car I wanted. She helped me navigate all that I wanted in my car and I got a better deal that I was expecting. I just couldn't be happier with my purchase. There are lots of great cars in the marketplace. I got the BMW because of the service. More

Outstanding Experiance Karen demonstrated a wealth of knowledge about the BMW product line. She was always friendly and eager in response to any question or request and sim Karen demonstrated a wealth of knowledge about the BMW product line. She was always friendly and eager in response to any question or request and simply knew how to get things done. If I know of anyone in the market for a BMW I will be giving them her card. More

Fast - easy buying experience Sales person ensured I received the military discount and buying process was simple and easy with no pressure. The sales person was very accommodatin Sales person ensured I received the military discount and buying process was simple and easy with no pressure. The sales person was very accommodating and knowledgeable to go over all the functions of the new vehicle. More

Experience purchasing a new BMW 328i xDrive I performed a considerable amount of research before I purchased my first BMW. I looked at several different dealerships and cars. I decided to go w I performed a considerable amount of research before I purchased my first BMW. I looked at several different dealerships and cars. I decided to go with BMW of Silver Spring because they had the best price for the vehicle with the options I wanted. After visiting the dealership to buy the car, the sales person Kailash Joshi was extremely articulate, pleasant, and funny. Kailash along with all the other members of their sales team did everything in their power to make my buying experience a pleasant one. I was impressed by the sales woman in charge of financing that was able to get me a better rate than the pre-approved one I had come to the dealership with. The technical explanations for the car were also excellent. A young gentleman Johnathan was also very polite and was able to give me a thorough run down of most of the cars features and how to use them. I am totally happy with my purchase of a beautiful car at the price I wanted. I would definitely recommend this dealership to my friends and family for future purchases. More

Outstanding Service Experience! Thomas Grant does an outstanding job with his personal service. He contacted me to schedule the service appointment for my M3, I did not have to wait Thomas Grant does an outstanding job with his personal service. He contacted me to schedule the service appointment for my M3, I did not have to wait upon arrival, my loaner was ready, and the service on my car was finished well before the time promised. Outstanding service experience! More

For lack of better word "EXCELLENT" This is the only place I take my car to for any type of service. My experience has not always been great that is until I started working with THOMAS G This is the only place I take my car to for any type of service. My experience has not always been great that is until I started working with THOMAS GRANT. Before I started working with Thomas I use to have to take my car in for one thing or another at the very least once a month and at times twice. I finally got fed up and contacted Mr. Ptak. The amazing thing about Thomas is that he is not just only the BEST but he is also very sincere, honest, and reliable. I can always count on him to do what he said he would. He helps me prioritize what needs to be done and best of all I only have to take my car in for maintenance and my bill is very much manageable. It use to be whenever I went my bill was nothing less than $700. Now it's a fraction of that and less frequent. Thomas, truly and sincerely I thank you. I appreciate your attention to details, and your dedication. Thanks to you, I will never have to take my car to any other dealership. I trust that you always have my back and I drive with confidence knowing that whatever needed to be taken care of has. Thank you and it is a great pleasure working with you Meron More

Fantastic Service each time I'm normally not one to write reviews, however, I think Thomas Grant should be recognized for his excellent service! I've had to come in for minor I'm normally not one to write reviews, however, I think Thomas Grant should be recognized for his excellent service! I've had to come in for minor service work three times in the past 6 months (not fun or ideal), each time Thomas has been MORE than accommodating to my needs. Being in sales myself, I know how important a first impression can be, Thomas is an excellent representation of what an advisor should be. I'll for sure make sure all of my friends and family who own BMW's, see Thomas when coming in for service needs. Very well done BMW of Silver Spring. V/R, Doug Smith More

Kailash Joshi is the best! Kailash Joshi and Joe Diss are two of the most customer service friendly people I've ever met at an automobile dealership. Hands down!! Joe Diss was i Kailash Joshi and Joe Diss are two of the most customer service friendly people I've ever met at an automobile dealership. Hands down!! Joe Diss was instrumental in my return to BMW Silver Spring because of the excellent care I received while having my car serviced after a different area dealership totally did me, my certified mechanic, and my 330ic wrong. He picked up the slack for the BMW brand, installed me in a rental vehicle, and fixed the car in what became a painless transaction for me. I told him then that I would definitely purchase my next car from BMW Silver Spring so...when my car next required service, I decided it was time to make a change. While my car was being serviced, I looked on the website and saw something else I liked, sent an email inquiry and received an IMMEDIATE RESPONSE from Kailash Joshi. We set up a meeting for the following morning. He is a people person and treated me very well. It was a very smooth transaction and I know that he's the kind of BMW representative that will be there when and if I have a question. I suspect I'll be buying my cars from him for as long as I can drive and he remains in the business. I'd also like to mention Andrew from the finance department (I cannot remember his last name - I'm sorry). He very patiently explained all of my options when we entered the paperwork phase and also the General Manager (who's name I cannot remember) took the time to come say hello and have a conversation when I'm sure her desk is full. Now, you may say "well, that's what people are supposed to do when you're buying a car from them" and you would be right but very surprised at how many people at other dealerships don't treat you well and could care less about you regardless of your purchasing intentions. Do yourself a favor and get your next car from BMW Silver Spring. I'm now the proud owner of a 2011 Platinum Bronze 328 hard-top convertible. Now that's the way to start the summer. More

Amazing experience Over at BMW of Silver Spring, I have the pleasure of having the service rep. Thomas Grant. On regular trips to the dealer for service I am always gree Over at BMW of Silver Spring, I have the pleasure of having the service rep. Thomas Grant. On regular trips to the dealer for service I am always greeted properly and in a timely famous. His goal to give me amazing service is always achieved. For other BMW owners I would highly recommend not only this center but Thomas Grant as your rep. He is more then willing to go above and beyond what needs to be met to have your service experience an enjoyable one. You will not be disappointed. More