BMW of Silver Spring

My experience was stellar because of the outstanding service I received from the customization of my new 2011 750i, to the financing, delivery and finally, the features training I received from my sales service I received from the customization of my new 2011 750i, to the financing, delivery and finally, the features training I received from my sales advisor, Chris Allen. I am satisfied with my purchase and feel it was worth my time and capital. Thanks Chris you're the best! I'll be back in 2013 for my next one. There service department is exceptional as well. My experience over the past 3 years with a different vehicle was equally satisfactory while on Joe's team. He was responsive and professional. I recommend BMW Tisher Sales and Service Team to anyone who expects service excellence consistently. More

I have now purchased 5 BMWs (3 car, 2 motorbike) and this has by far been the best experience during a purchase. I don't expect the salesperson to know as much about the automobile or have as much passion a has by far been the best experience during a purchase. I don't expect the salesperson to know as much about the automobile or have as much passion about BMW as I do. However, with Kevin this was clearly not the case. He knows BMW. He understands the intricacies of the vehicle, especially driving it, and was able to provide meaningful insights to my questions about the automobile. From our first interaction, Kevin was courteous, professional and never pushy. He is the gold standard for what the BMW purchase experience should be. Based on my experience, he should be in charge of salesperson training for all of BMW North America and rewarded for his excellent performance as a client advisor. -John in Alexandria, VA More

Never buy a corvette from a BMW dealer....and never trust they have the title when they don't. We bought a corvette from them paid in FULL and when our first temporary registration ran out, the truth finally they have the title when they don't. We bought a corvette from them paid in FULL and when our first temporary registration ran out, the truth finally came out. The previous owner did not fill out the title correctly and therefore when the dealer was supposedly getting it registered for us...they were trying to fix their mess. Yes, we bought a car and did not have a title. This went on for almost 3 months. My advice to anyone who deals with them is to visually see the title before handing in the check. More

BEST RATE ON MY NEW 2011 X-5 AND I CHECKED ALL DEALERSHIPS IN BATLIMORE AND ANNAPOLIS. THEY DID WHAT THEY SAID THEY WOULD DO, AND I HAD MY NEW CAR ORDERED FROM THE FACTORY AND IT WAS HERE WITHI DEALERSHIPS IN BATLIMORE AND ANNAPOLIS. THEY DID WHAT THEY SAID THEY WOULD DO, AND I HAD MY NEW CAR ORDERED FROM THE FACTORY AND IT WAS HERE WITHIN 3 WEEKS. UNBELIEVABLE! THEY WERE ABLE TO CHANGE A VEHICLE THAT WAS ABOUT TO GO INTO PRODUCTION AND CUSTOMIZE IT TO MY SPECIFICATIONS. More

On 11/18/10 I brought my vehicle at Tischers BMW . My experience with the dealership and the saleman was very pleasant and rewarding to me. They had one of the best internet prices for the vehicle I had experience with the dealership and the saleman was very pleasant and rewarding to me. They had one of the best internet prices for the vehicle I had brought and were able to help me by working the deal to make my deciesion, easier to make. More

Kailash made the buying experience a very pleasant one. he was knowledgeable and helpful and low pressure. There are many options available in slecting the BMW that I was not aware prior. Kailash assisted he was knowledgeable and helpful and low pressure. There are many options available in slecting the BMW that I was not aware prior. Kailash assisted with going thru those options and help in making the choice for my car. More

Very helpful, good service. Would purchase again from them. wide selection was available. Manager was willing to discuss options as well. Staff was welcoming. Pleasant experience since I drove up from Vi them. wide selection was available. Manager was willing to discuss options as well. Staff was welcoming. Pleasant experience since I drove up from Virgnia Beach to purchase an automobile. Would recommend to everyone. More

I came in to look for a CPO 3 series wagon for my fiancée and met with Andy Perez at Tischer BMW. He was extremely helpful and knowledgeable. He went out of his way with his time and energy to show me vehicl and met with Andy Perez at Tischer BMW. He was extremely helpful and knowledgeable. He went out of his way with his time and energy to show me vehicle information, financing options, and service histories on every BMW we looked at. I never felt over-pressured to buy, which I really like in a salesman. Impressed with the BMWs but not quite ready to buy, we parted ways. Andy kept in touch and a few weeks later I was ready to buy a BMW. But this one first would be for myself; I was very impressed with the BMW. Kudos to BMW AG for making a fantastic car! Researching BMWs at over 10 BMW dealerships in the area, I found the most-suitable vehicles for myself online at some other BMW dealerships. But first I got in contact with Andy from Tischer BMW even though they didn't have exactly what I was looking for online. I contacted Andy because I was so impressed with him and the Tischer team I had interacted with a few weeks ago. Andy of course sweet-talked me into paying him a visit first. I was glad to. Andy then helped me find my dream vehicle and kept us well within my budget - which is always appreciated. He went out of his way to know every detail of the car I wasn't happy with. Again he didn't pressure me to immediately buy the car. We discussed some numbers and left it at that: just numbers. Michael was very helpful here with helping me feel satisfied with our agreement. Over the course of the next week Andy had everything taken care of, even beyond my satisfaction. My satisfaction was clearly on the top of his priority list. Once this work was done he invited me in to take a look at the BMW. We took a look back at the numbers, which he honored from last week, and I bought the BMW. Shout out to Joanna McCarthy for being extremely friendly, knowledgeable, and helpful, even with the specifics of out-of-state military registration. I took the car out the next day for a "spirited" victory lap. Thank you to BMW AG, Tishcer BMW, and Andy Perez for making this young man's dreams happen. More

This is the first vehicle I have purchased by flying to the location to pickup and drive home. I had anxiety but the experience was great. We purchased a certified pre-owned and have been extremely happy the location to pickup and drive home. I had anxiety but the experience was great. We purchased a certified pre-owned and have been extremely happy with the vehicle. Michael had everything ready for us when we arrived and was great to work with. We were happy with the price, service and the car. Great experience overall. More

I spoke to a great knowledgeable sales person. Sales manager was very professional and friendly. I felt like a valued customer. Price I was given was very competitive even though car had to be ordered manager was very professional and friendly. I felt like a valued customer. Price I was given was very competitive even though car had to be ordered to fit my needs and would take several weeks to arrive. This is the place to do business! More