
BMW of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Baught a 2006 525i and I have had non-stop problems with the car. The salesman told me the car had a "straight v-6", I almost laughed. The service people are very nice until you speak ill of the car or thei the car. The salesman told me the car had a "straight v-6", I almost laughed. The service people are very nice until you speak ill of the car or their work. I'm glad that I have the CPO warranty or I'd be in trouble... More
Poor service. Other than oil change, every visit require 2 or more days to repair. Often find lose clips or screws on the seat or floor after pick up the car. Here are some examples of poor se require 2 or more days to repair. Often find lose clips or screws on the seat or floor after pick up the car. Here are some examples of poor service. 1. Took the vehicle car in 3 times for smoke coming out the front engine hood/grille area. 3rd visit I included a video clip to proof the problem for the Service Advisor. Guess what, I was told it’s normal. Amazing! 2. Latest visit for replacing CCC unit. When I pick up the car, DVD Navigation disc and Music CD were gone. Battery terminal cover was broken and left in the truck. 3. I decided to take the vehicle to BMW VOB for the engine smoke issue. I was told the engine smoke issue during the rain/wet road condition is due to the missing engine/body panels (part #51-75-7-138-612 and 51-75-7-138-601). Total cost to replace them would be $600. So, I called Tischer to explain that I got the vehicle as CPO from them and only used them for all my service works. They denied the claim and told me these pieces could just fall off the road not their responsibility. I believe these two under body panels has over 10 screws to hold them, not mentioning they are huge pieces, if any one of them fell off during driving, I would have notice. Trust is gone. Too many chances were given, but denied... I’ve been Tischer customer since 1993 (2 BMWs and 2 Subarus). It is sad that Tischer BMW service is so poor that I had to end the relationships. More
The quality of service is outstanding. We could not have asked for more informative and helpful service. The team at this dealership works together like a well oiled machine! We really can't say enough good asked for more informative and helpful service. The team at this dealership works together like a well oiled machine! We really can't say enough good comments. Other dealerships could learn from them. More
The attitude was friendly and straightforward. The sale person spent time to assess my neeeds in a car and suggested the right options. I was given choices in terms of car colors. while testing the car , t person spent time to assess my neeeds in a car and suggested the right options. I was given choices in terms of car colors. while testing the car , the sale person was informative, patient and objective. There was no overtones of pushy salesmanship. More
My wife and I recently bought a BMW 328i from this dealership. I have to say our experience there was great. we did not feel pressured at all. Mr. Weinstock (our sales rep) was very friendly, polite a dealership. I have to say our experience there was great. we did not feel pressured at all. Mr. Weinstock (our sales rep) was very friendly, polite and helpful. we got a good deal on the car, and we are very satisfied with the overall experience. I highly recommend this dealership if you are in the market for a BMW. More
I purchased a 328i convertible. The salesperson was Kevin Hemmis. He is a great salesman. Prior to purchase, he took the time to go over the options I wanted. He did not rush through the sale or try to encou Hemmis. He is a great salesman. Prior to purchase, he took the time to go over the options I wanted. He did not rush through the sale or try to encourage me to buy anything I did not want. I ordered the car with the options I wanted. During the time, it was being built, I would occasionally e-mail Kevin with questions. He always answered promptly. When the car arrived at the dealership, he let me know. We scheduled a time for pick and he took the time to go over many of the car's features with me. Some of which I forgot and I'm still reading the owner's manual. Since I made the purchase, he has contacted me to ask how I was enjoying the car. It is a great car. Not only would I recommend the dealership, I would recommend Kevin personally. I think that the service he provided makes it a pleasure to buy a car. He and Tischer are a winning combination which considering the economic times is saying a lot. More
Great customer service everyone was so helpful. I will definitely recommended all my friends!! The car was sparkling and in perfect condition. The bathroom was clean :) To make a person say at least 250 definitely recommended all my friends!! The car was sparkling and in perfect condition. The bathroom was clean :) To make a person say at least 250 words is silly when the word GREAT is all you need!!! More
After much searching online from my home in Indianapolis for a pre-owned BMW 3 series convertible, I eventually located what I was looking for at Tischer BMW in Silver Spring, Maryland. I put in an inquiry for a pre-owned BMW 3 series convertible, I eventually located what I was looking for at Tischer BMW in Silver Spring, Maryland. I put in an inquiry and connected with Kevin Hemmis at the dealership. From that point forward, Kevin insured that all of my many questions were answered and that I was completely comfortable as we progressed through the sales process. Upon my requesting, Kevin even went so far as to take some individual pictures of a few areas of the vehicle for me. On the financing side of things, I worked with Joanna McCarty and she was extremely helpful in answering my questions and reviewing the numbers. I planned to have the vehicle shipped to me, but at the last minute I decided to fly out to pick up the vehicle. When I called on Friday and asked about services to get me from the Baltimore airport to the dealership, Kevin immediately offered to pick me up himself and take me to my car. He did just that early on Saturday morning. This gesture was certainly above and beyond what I would typically expect, and it was very much appreciated. Kevin took me through all of the vehicle’s features and again insured that I was comfortable with it. Eventually, I was able to start my trek back to Indianapolis. A couple of hours into the trip Kevin phoned me just to make sure I was enjoying the ride, which I was immensely. I strongly recommend Tischer BMW. More
I recently purchased a CPO'd 2007 Z4 M Coupe from Kailash Joshi at Tischer BMW in Silver Spring, MD and I'd like to share my experience. First let me start by saying, I am a car enthusiast. What I mean by Joshi at Tischer BMW in Silver Spring, MD and I'd like to share my experience. First let me start by saying, I am a car enthusiast. What I mean by this is that I love cars. I love driving them, I love working on them, I love traffic. Ok maybe not that last one as much but you get the idea. My previous car was my first BMW, a 2002 325i, and I'm hooked. After moving to Dallas a year ago, I was craving a sportier car since the roads in this area are fun to drive. I was looking for something manual, something that handled well and had some power. At the time, my current car was in great condition and my buddy was planning on purchasing it whenever I was ready, so there was no rush. I searched for about 3 months before I decided to purchase the car from Kailash. I found my new car through the BMW CPO website and gave Tischer a call. Kailash answered and was very helpful in providing all the information on the vehicle. He stated that the car was in perfect condition. This I did not believe so I decided to get a second opinion. I am part of many BMW discussion groups that discuss topics ranging from aftermarket stereos to aftermarket superchargers and all the other issues you might run into owning a car. There are different regional sections on these "forums" and I requested the help of another fellow enthusiast to swing by and check out the car. These communities are very helpful and passionate about cars. One fellow enthusiast was headed up to the same dealership to have some work performed on his car and offered to check out the car for me. I took him up on it and he saw the car 2 days later. He called me after checking out the car and said it really was in perfect condition like Kailash had said. I asked if he would purchase that car if he was in my shoes and he agreed he would. He being a neutral party with no interest in whether or not I purchase the car basically sealed the deal, I decided to purchase a car I had never test drove nor even sat in! I had test drove a similar car locally but not the actual car. Kailash couldn't have been more helpful. All paperwork was overnighted to sign. The paperwork was taken care of in a timely manner. BMW financing was helpful with getting the money squared away. They even took care of all the DMV paperwork and registration. I haven't been to the DMV at all. They provided names of companies that could ship the car and when it arrived, it had a full tank a gas, a temporary tag and was ready to drive. Once I received the car, I was truly happy with the condition it was in. Exactly as Kailash had described. They provided the entire vehicle history and with me being a car guy, this was great. If I am ever in need of a new car, I am heading to Tischer & Kailash first. -Mark More
our experience with Mile One extends over many years, this was our first experience with Tisher and it was excellent and our sales advisor, Kailish Joshi, was absolutely first rate. 10+ on all aspects of this was our first experience with Tisher and it was excellent and our sales advisor, Kailish Joshi, was absolutely first rate. 10+ on all aspects of the transaction. I would unhesitatingly reccomend this dealership. More