BMW of Silver Spring

I flew from Chicago to DC to purchase a specific car for my wife. Manny )My salesperson)picked me up from the airport during a snowstorm which was good service. While it continued to snow about 4 inches tha my wife. Manny )My salesperson)picked me up from the airport during a snowstorm which was good service. While it continued to snow about 4 inches that day (which managed to cripple DC but would be an afterthought in Chicago!) I wound up stuck in DC. manny suggested a hotel (very pleased with the suggestion) and even let me follow him to the hotel to make sure I made it safely in our new rear wheel drive car. He also followed up the next day (which was a Sunday) to ensure we got on the road and had no issues. The service was top notch as a whole with this dealership. On a subsequent follow up the sales manager also displayed the professionalism he promised during the purchase. I would recommend this dealership. The price was fair for our vehicle and the financing was outstanding which made this car a very good value. More

We was in Maryland during my Easter Holiday Weekend visiting with family and I found a 2009 BMW 328xi on Tischer's BMW website. I contacted Jacob Raykhel a few days before we were driving down to Mary visiting with family and I found a 2009 BMW 328xi on Tischer's BMW website. I contacted Jacob Raykhel a few days before we were driving down to Maryland and told him that I was interested in the car. When we arrived at the dealership, we were greeted by Jacob Raykhel and Rick Lopez the sales manager. My husband and I were very happy with the service we received. The car was immaculate and our experience was excellent! Jacob, Rick and the entire staff were very accommodating and friendly. I got a better trade in value for my 2004 BMW 325xi and a great deal on my new 2009 328xi! I am very happy! Thank you! More

My wife and I were casually shopping for a pre owned, 2007, certified, 328i 6 speed convertible. We found a creampuff at Tisher. During the test drive, we heard a squeek coming from the roof area. Manny, 2007, certified, 328i 6 speed convertible. We found a creampuff at Tisher. During the test drive, we heard a squeek coming from the roof area. Manny, our salesman, was all over it. He took 3 test drives with us that evening and acknowledged that there indeed was a flaw and that he would get the problem resolved the next day. This is exactly what happened. Manny told us he drove it himself; twice, to make absolutely sure it was fixed before we returned to the dealer. He explained exactly what the root cause was and how it was repaired (broken clip in the roof mechanism). We were impressed with the quick diagnosis and quick turnaround. This factored into our decision to purchase the vehicle. The general manager, Rick, was very informative about BMW sales and service. He also created a "no pressure" atmosphere as we negotiated on the price. My wife and I were very happy with the deal we struck with Rick and Manny. This is my first BMW - I am hopeful that my up coming years experience with this car will live up to the reputation that both Manny and Rick proclaimed about BMW quality and Tisher service. RSK & LAK Columbia, Md. More

Wanted to post a follow up of the excellent service I have received from Tischer BMW and especially Kailash Joshi. It has been over 3 months since I picked up my X5 35d and it has been pure joy. The ca have received from Tischer BMW and especially Kailash Joshi. It has been over 3 months since I picked up my X5 35d and it has been pure joy. The car is so much fun to drive, has great power, build quality is excellent and the gas mileage great but this is something I expected when purchasing my BMW. What I did not expect was the exemplary service I have received from Kailash post sale. It started with his call the day I was down at the Performance Center for my delivery to make sure everything was going smoothly. He then followed up to make sure I arrived home safely and the X5 performed as expected for me on my drive home from South Carolina. I did have an issue with a BMW accessory I had purchased and where he could have easily just passed me off to the parts department instead he took the time out of his day to help me rectify it. As a final note my folks who live down in Florida are considering a BMW and I had some specific questions that I wanted to answer for them. Kailash knowing that they are all ready dealing with a salesperson didn't hesitate to answer my questions simply because he goes that extra mile to make his customers happy. There are some salespeople and dealerships that once you sign on the dotted line they are on to the next sale and not concerned about your post purchase experience, definitely not the case with Kailash. So in conclusion when it's time to add a new or used BMW to your stable do not hesitate to head over to Tischer BMW and especially Kailash Joshi if you want a no pressure sales experience and excellent service pre and post sale. More

Last week, I began discussions with Andy Alexis about trading my car in for a new one. Andy had worked with me on two previous occasions and I was thoroughly satisfied with his customer service and exce trading my car in for a new one. Andy had worked with me on two previous occasions and I was thoroughly satisfied with his customer service and excellent attitude for making sure that I was satisfied. Therefore, I contacted him again when I was ready to get another car. Andy introduced me to Kailash Joshi. Kailash is an excellent salesperson. He spent an enormous amount of time with me making sure that I was satisfied, understood everything that was being done and explaining everything about my car. He even went over things that were the same in my previous car because he wanted to make sure that I got the full benefit from everything the car had to offer. When I left, he kept telling me to call if I ever had a question. He, in fact, called me to make sure there was no problem. This review cannot begin to explain how satisfied I feel knowing that Kailash and Andy are just a phone call away if I ever need help. I have been dealing with Tischer BMW going on six years now and I am as elated as I was in the beginning. Joe Diss in the service department as well as the other employees have always made me feel welcome and happy to be there. I have never been disappointed when I left Tischer and I will definitely go back to confide in Kailash and Andy and the service department team. To anyone who is in the market for a car, I recommend Kailash because I know that you will be satisfied with his help. Jewell Little More

My wife Alex and I ran into Tischer BMW accidentally and were pleasantly surprised by what we found. Upon arrival we were greeted by Kailash who listened to what we were looking for and quickly went to wor were pleasantly surprised by what we found. Upon arrival we were greeted by Kailash who listened to what we were looking for and quickly went to work to make it happen. He provided us with multiple options that suited our needs and went over each in extreme detail. He worked closely with the finance department to ensure that we received the maximum for our trade in and gave us a competitive price for our vehicle. We went in just expecting to do some research and ended up driving out with a new car that day. None of that would have been possible without Kailash's professionalism and hard work. We are strong believers in that you get what you pay for and BMW is definitely a family we will continue to be a part of. Thank you Kailash and Tischer BMW! More

I have dealt with Tischer Autopark on many occasions over nearly 15 years, buying new and used vehicles and having them serviced. The sales and service personnel have always been outstanding. Most recently I nearly 15 years, buying new and used vehicles and having them serviced. The sales and service personnel have always been outstanding. Most recently I worked with Mike Thompson to purchase a used car; his manager was Rick Lopez. Both of them were knowledgeable and courteous. They addressed every concern that I had in a most straightforward and reasonable manner. I always got straight, honest answers. After we worked out the terms of the deal, Anthony Lucas in finance took care of the final details in a pleasant and painless manner. What a terrific group of pros! I've never had better experiences with any dealer! More

I had been looking for a 2007 335i manual transmission. I found one at Tischer, from whom I have bought four cars in the past. Manny was helpful, friendly and was able to answer all my questions. Since I I found one at Tischer, from whom I have bought four cars in the past. Manny was helpful, friendly and was able to answer all my questions. Since I live in Florida he arranged to have the car shipped to me and to do all the necessary paperwork, including financing. When the car arrived it had been put beneath another car that was leaking oil. I mentioned this to Manny and he immediately advised me to get the car detailed at Tischer's expense. I've never bought a car through the internet before. This has been an excellent experience and I'd do it again. I would recommend anyone interested in buying a BMW unseen from a dealer via the internet, contact Manny. You will not be sorry. More

I enjoy working with MileOne Tischer BMW. I received great customer service in the purchase of my BMW 6 series and they are great with the maintenance program. Very quick to schedule an appointment and great customer service in the purchase of my BMW 6 series and they are great with the maintenance program. Very quick to schedule an appointment and very timely on completing the work on the vehicle. It was a great experience. More

I found Jacob Raykhel to be attentive,friendly, knowledgeable and helpful in my search for a used 328I. The finance office was also helpful in locating an interest slightly lower than the one I int knowledgeable and helpful in my search for a used 328I. The finance office was also helpful in locating an interest slightly lower than the one I intended to use. Jacob has been available for a few questions I have had and I believe his offer to respond to any followup questions I have. I walked in with no knowledge of Tischer BMW's reputation. My experience was very good and I believe all future contacts will be likewise. More