BMW of Silver Spring

I found Jacob Raykhel to be attentive,friendly, knowledgeable and helpful in my search for a used 328I. The finance office was also helpful in locating an interest slightly lower than the one I int knowledgeable and helpful in my search for a used 328I. The finance office was also helpful in locating an interest slightly lower than the one I intended to use. Jacob has been available for a few questions I have had and I believe his offer to respond to any followup questions I have. I walked in with no knowledge of Tischer BMW's reputation. My experience was very good and I believe all future contacts will be likewise. More

I visited Tischer BMW a few weeks ago to make inquiries about ordering a 2011 328i from the factory. Kailash Joshi introduced himself, answered all my questions and met me for a test drive a few days late about ordering a 2011 328i from the factory. Kailash Joshi introduced himself, answered all my questions and met me for a test drive a few days later. We "built" the car I wanted and arrived at a very competitive price. In the middle of this process my Dad got sick and was hospitalized. I informed Kailash that things would need to be put on hold until my Dad was better. From that moment on, until I sat down with him and ordered the car last week, I recieved no pressure and Kailash kept in touch to reassure me that he was there when I needed him. He understood that the new BMW took a back seat to my family issues and he treated this with respect, dignity and compassion. When the car arrives I would like to follow up re: Tischer BMW service, but at this point I can say that their sales force, as exemplified by Kailash Joshi, is first class. Knowledgable and compassionate sales people like Kailash Joshi are few and far between. Tischer BMW is fortunate to have him as part of their team. More

Kevin Hemmis and Joanna McCarthy were nothing short of excellent in providing customer service and a great car buying experience. They researched the necessary information that I had requested. They kep excellent in providing customer service and a great car buying experience. They researched the necessary information that I had requested. They kept me up to date on the vehicle I was looking to purchase. Their customer service during the actual car buying experience was not traditional--they did not pressure you--they provided their expert knowlege and allowed you to make the applicable choices. I would most certainly recommend this dealership to make your BMW purchase. More

I came across a 750iL that at Tischer. The only problem is that I live 450 miles from them. However, Rick and Mike made the decision easy for me to fly down to pick up the car. They had me picked up at t is that I live 450 miles from them. However, Rick and Mike made the decision easy for me to fly down to pick up the car. They had me picked up at the airport, taken to the dealership where the car was ready for my test drive. I bought the car, love it, and have been very happy with the overall experience. I highly recommend Mike, Rick and Tischer BMW. More

Great customer service. I'm a customer for life. Manny El Baltimy and Rick Lopez took very good care of me and made me feel like family. This is my second car from Tischer and they went out of their way to m Baltimy and Rick Lopez took very good care of me and made me feel like family. This is my second car from Tischer and they went out of their way to make me happy. I am very happy with the way I was treated. More

This is a very good and friendly Dealer,Kailash is a nice sale man,he always make sure that I have been take care of every thing before I take the car home ,even I don't have enough time, he said: please c sale man,he always make sure that I have been take care of every thing before I take the car home ,even I don't have enough time, he said: please come back tomorrow and give me 1 hour to go through every detail of the car, that what I need to know how to function it . It is very nice when you buy a new car and have that kind of sale man like that.So when I took my new X6 home, I found out the car had missing a cover and little dent,and I called Kailas but He was on vacation and I had talk to Andy( Sale Manager) and he told me to bring the car right back for him to see, after he saw it and he taken care it right away,also he had someone to drop me home of and pick me up when the car is ready,Andy such a very nice person and responsibility, that he know how to taken care of the business,and he always smile to the customer too.I was very happy to work with them, because from sale man to sale manager,They have excellent service ,and I think I done the right thing to bought a new car here. More

Looking for the right X5! I had a wonderful experience at Tischer BMW . Chris Allen was very friendly and knowledgeble, and I never felt pressured or uncomfortable in any way. He was able to answer all of my Tischer BMW . Chris Allen was very friendly and knowledgeble, and I never felt pressured or uncomfortable in any way. He was able to answer all of my questions, and I would say that customer service and satisfaction are very high on their list of priorties. I found the right Dealership. They will help me find the right X5. More

Best car experience I’ve ever had buying a car hands down. I was in the market for a 335i. I first went to Tisher to look around. My client adviser was Manny Elbaltimy. Not only does he work for Tisher down. I was in the market for a 335i. I first went to Tisher to look around. My client adviser was Manny Elbaltimy. Not only does he work for Tisher he is a BMW enthusiast. I cannot say enough good things about him. He was more than happy to let me drive a car of my choice. I then let them know I wanted to look around some more before I made any decision or even talked about a sale. There was no pressure and Manny just told me to look around and then let him know and he would call me when they got a 335i that would be a perfect fit. I found one at a different close by BMW dealership and almost had a deal but the salesman blew it because he wanted to leave since he had “plans.” I was going to go back the next day but decided I would rather wait and go through Manny at Tisher. About a week later, the car I was looking for came in and Manny made sure it was ready when I came to look at it. I drove it, made a deal, and bought it. The sales manager, Rick, was also very nice and was willing to work with me. Painless. Since it is a certified pre-owned car, Manny made sure everything was in great condition when I picked it up. He took care of anything that needed to be done. This is my 4th BMW and my 5th, 6th, 7th and so on will be bought from Tisher. Bottom line is if you are in the market for a BMW go to Tisher BMW, ask for Manny and you will find the car you are looking for. More

My family and I were very pleased with the service extended to us in our purchase of a new BMW. Mr. Skirpa, our salesman, is very experienced and knows his trade. He was very friendly, cordial, and ac extended to us in our purchase of a new BMW. Mr. Skirpa, our salesman, is very experienced and knows his trade. He was very friendly, cordial, and accommodating since the start of our transaction to the end. He still keeps communication and checks on how we are doing with our new car. I certainly would recommend this dealer to my friends and family. More

I purchased a 2007 5-Series XI from Tischer BMW. I visited different dealers around the area looking for a certified vehicle. It was a great experience right from the first call we made to Tischer BMW visited different dealers around the area looking for a certified vehicle. It was a great experience right from the first call we made to Tischer BMW. Mr.Kailash Joshi took the call, he took time to explain the details of the car we were interested in. We were well informed about the car and the finance options we have available before we reached the showroom.We took the car for a test drive and Mr. Joshi explained all the features of the car. best part is that we got the car with the required warranties for the right price. Mr. Joshi and the Tischer team made the whole experience of purchasing the car great right form the beginning(interest call) to the end(Driving out my new car.) I would recommend this dealer, especially Mr. Kailash Joshi to my friends anyday. More