BMW of Silver Spring

Great customer service was provided at this dealer. I look forward to future business with this dealer. When I walked into the dealership, I was immediately greeted and directed to a sales representative look forward to future business with this dealer. When I walked into the dealership, I was immediately greeted and directed to a sales representative. The sales rep, Lonny, was great! He took his time with me and my wife and the end result was a great BMW. More

Compared to my terrible experience at a BMW dealer in Rockville, Tischer BMW proved to be a much better dealership in DC area, mostly thanks to Kevin Hemmis, the sale representative. After I talked with Rockville, Tischer BMW proved to be a much better dealership in DC area, mostly thanks to Kevin Hemmis, the sale representative. After I talked with him over the phone, he quickly found the car with all key options we are looking for. He showed me the car, explained how xDrive works, and we had a test drive. He answered all my questions professionally, and helped to get the price down to the best he can do. However, what happened next was really unprofessional. More

Baught a 2006 525i and I have had non-stop problems with the car. The salesman told me the car had a "straight v-6", I almost laughed. The service people are very nice until you speak ill of the car or thei the car. The salesman told me the car had a "straight v-6", I almost laughed. The service people are very nice until you speak ill of the car or their work. I'm glad that I have the CPO warranty or I'd be in trouble... More

The quality of service is outstanding. We could not have asked for more informative and helpful service. The team at this dealership works together like a well oiled machine! We really can't say enough good asked for more informative and helpful service. The team at this dealership works together like a well oiled machine! We really can't say enough good comments. Other dealerships could learn from them. More

The attitude was friendly and straightforward. The sale person spent time to assess my neeeds in a car and suggested the right options. I was given choices in terms of car colors. while testing the car , t person spent time to assess my neeeds in a car and suggested the right options. I was given choices in terms of car colors. while testing the car , the sale person was informative, patient and objective. There was no overtones of pushy salesmanship. More

My wife and I recently bought a BMW 328i from this dealership. I have to say our experience there was great. we did not feel pressured at all. Mr. Weinstock (our sales rep) was very friendly, polite a dealership. I have to say our experience there was great. we did not feel pressured at all. Mr. Weinstock (our sales rep) was very friendly, polite and helpful. we got a good deal on the car, and we are very satisfied with the overall experience. I highly recommend this dealership if you are in the market for a BMW. More

I purchased a 328i convertible. The salesperson was Kevin Hemmis. He is a great salesman. Prior to purchase, he took the time to go over the options I wanted. He did not rush through the sale or try to encou Hemmis. He is a great salesman. Prior to purchase, he took the time to go over the options I wanted. He did not rush through the sale or try to encourage me to buy anything I did not want. I ordered the car with the options I wanted. During the time, it was being built, I would occasionally e-mail Kevin with questions. He always answered promptly. When the car arrived at the dealership, he let me know. We scheduled a time for pick and he took the time to go over many of the car's features with me. Some of which I forgot and I'm still reading the owner's manual. Since I made the purchase, he has contacted me to ask how I was enjoying the car. It is a great car. Not only would I recommend the dealership, I would recommend Kevin personally. I think that the service he provided makes it a pleasure to buy a car. He and Tischer are a winning combination which considering the economic times is saying a lot. More

Great customer service everyone was so helpful. I will definitely recommended all my friends!! The car was sparkling and in perfect condition. The bathroom was clean :) To make a person say at least 250 definitely recommended all my friends!! The car was sparkling and in perfect condition. The bathroom was clean :) To make a person say at least 250 words is silly when the word GREAT is all you need!!! More

After much searching online from my home in Indianapolis for a pre-owned BMW 3 series convertible, I eventually located what I was looking for at Tischer BMW in Silver Spring, Maryland. I put in an inquiry for a pre-owned BMW 3 series convertible, I eventually located what I was looking for at Tischer BMW in Silver Spring, Maryland. I put in an inquiry and connected with Kevin Hemmis at the dealership. From that point forward, Kevin insured that all of my many questions were answered and that I was completely comfortable as we progressed through the sales process. Upon my requesting, Kevin even went so far as to take some individual pictures of a few areas of the vehicle for me. On the financing side of things, I worked with Joanna McCarty and she was extremely helpful in answering my questions and reviewing the numbers. I planned to have the vehicle shipped to me, but at the last minute I decided to fly out to pick up the vehicle. When I called on Friday and asked about services to get me from the Baltimore airport to the dealership, Kevin immediately offered to pick me up himself and take me to my car. He did just that early on Saturday morning. This gesture was certainly above and beyond what I would typically expect, and it was very much appreciated. Kevin took me through all of the vehicle’s features and again insured that I was comfortable with it. Eventually, I was able to start my trek back to Indianapolis. A couple of hours into the trip Kevin phoned me just to make sure I was enjoying the ride, which I was immensely. I strongly recommend Tischer BMW. More