BMW of Sterling

Ms Huffman is always professional and punctual and courteous. Chris the mechanic is very good at his job. courteous. Chris the mechanic is very good at his job. More

Prompt, conscientious and competent maintenance professionals. I appreciate the honesty of the staff with recommended service items. professionals. I appreciate the honesty of the staff with recommended service items. More

I have been coming to Sterling BMW for a few years now, and I am always treated with care and professionalism. Working with Latasha and Franklin has made my experience pleasant and informative. and I am always treated with care and professionalism. Working with Latasha and Franklin has made my experience pleasant and informative. More

Always friendly, especially my service advisor Julie Wharton. They always keep you informed on how the service is going via text. Wharton. They always keep you informed on how the service is going via text. More

Sarina was a pleasure to work with. She kept me updated on the progress of the repairs. We have purchased vehicles here since they first opened many years ago. She kept me updated on the progress of the repairs. We have purchased vehicles here since they first opened many years ago. More

I came in for a windshield replacement, but on a side note, I told Franklin I couldn’t get my second key fob to work. He immediately asked for my fob, and said hold on a minute. He went to my car and adj note, I told Franklin I couldn’t get my second key fob to work. He immediately asked for my fob, and said hold on a minute. He went to my car and adjusted whatever was wrong! In addition he gave me a fresh battery. He then went in and efficiently completed my check in. Correspondence during the repair and at the conclusion, notifications were prompt and Franklin assured pick up was no problem! 5 stars for Franklin and the dealership! He made the experience great! More

I have bought 4 BMWs and had maintenance completed by this dealership. They are excellent in both salesmanship and maintenance services! this dealership. They are excellent in both salesmanship and maintenance services! More

They provided the level of service that is expected from a luxury brand. Their recommendations were made in my best interest, not to increase the total bill. Franklin, my service advisor was extremely helpf a luxury brand. Their recommendations were made in my best interest, not to increase the total bill. Franklin, my service advisor was extremely helpful and honest. He was also very knowledgeable about the car. I had a bad experience with a different BMW dealer and decided to try BMW of Sterling even though it is a bit far for me. I am very happy with their service and will be coming back for sure. More

Always a pleasure bringing in my vehicle for service. Always friendly and transparent with any fixes needing or services due. Always friendly and transparent with any fixes needing or services due. More

Dealership from the sales team to the service staff are top shelf. They ensure the customer is satisfied top shelf. They ensure the customer is satisfied More