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BMW of Sterling

Sterling, VA

Overview
Reviews
Vehicles
4.7
1,170 Reviews
Call Dealership (571) 459-7837
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21710 Auto World Cir

Sterling, VA

20166

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Showing 1,170 reviews

July 30, 2026

The service agents always provide the best service . they keep you informed of your vehicle progress during the service. More

by Mike2020631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Cueva Jr
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Jul 31, 2026 -

BMW of Sterling responded

Mike, thank you for taking the time to share your experience! We're glad to hear our service team kept you informed throughout your visit and provided the level of care you expect from BMW of Sterling. We appreciate your trust and look forward to seeing you again!

July 30, 2026

The service repair costs are overly expensive in my opinion. Staff is friendly and very attentive. The car wash itself after service, could be a little better. More

by Shelley M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Hess
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Jul 30, 2026 -

BMW of Sterling responded

Hi Shelley, thank you for sharing your feedback regarding the service repair costs and your recent service visit with our team. We will most certainly pass along your comments to the appropriate person for further training and improvement. We hope to see you at BMW of Sterling Service Center again in the future. Safe travels!

July 29, 2026

clean, reasonable, professional dealer. Highly recommend this place for service. Also free carwash is very nice. More

by herrd89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarina Khachi
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Jul 29, 2026 -

BMW of Sterling responded

Thank you for the recommendation! We're glad you enjoyed our services and the car wash at BMW of Sterling. See you next time!

July 29, 2026

Top notch service. Will definitely be back. Thank you for taking care of my car. More

by vlowkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Pacheco
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Jul 29, 2026 -

BMW of Sterling responded

We appreciate the wonderful review! Knowing you plan to return is the highest compliment we can receive. Thank you for trusting us with your vehicle, and we're glad we could provide the service you deserve.

July 29, 2026

Assad, excellent in service with knowledge and personality. Promote him for sure but also must find an equal replacement! He’s great! More

by Secret Spartan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarina Khachi, Assad Ahmed
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Jul 29, 2026 -

BMW of Sterling responded

Thank you for your kind words! We agree, Assad is a gem! We'll pass on your kind words. Thanks for choosing BMW of Sterling!

July 28, 2026

My advisor Julie provided timely information on cosys of repairs and the timeliness. Very professional. More

by drjbullard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
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Jul 29, 2026 -

BMW of Sterling responded

We're so glad Julie provided you with timely and professional assistance at BMW of Sterling! Thank you for sharing your positive experience. Safe travels!

July 26, 2026

I scheduled service from my BMW app- super easy! When I showed up to my appointment, my representative, Candice was incredible. More

by iasrealia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Frisby
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Jul 27, 2026 -

BMW of Sterling responded

We're thrilled to hear how seamless the process was, from scheduling through the app to working with Candice. Your feedback made our day, and we hope to see you again at BMW of Sterling! Safe travels!

July 25, 2026

Excellent service team and a low pressure sales environment that makes the process more. Enjoyable. More

by D_Lunderville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barrios
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Jul 27, 2026 -

BMW of Sterling responded

We are grateful for your positive feedback about BMW of Sterling. Thanks so much! We'll see you again next time.

July 23, 2026

Tasha is always kind and considerate. She explains the service and constantly provides updates and answers all questions. She makes sure the experience at the dealership is comfortable an More

by samarassad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Hess, Tasha Huffman
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Jul 24, 2026 -

BMW of Sterling responded

We love hearing positive feedback about Tasha! Thank you for choosing BMW of Sterling and for sharing your experience.

July 22, 2026

Excellent service as usual. Everything was completed on time for both vehicles and communication was fantastic via phone and text. More

by Don French
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assad Ahmed
Print
Jul 23, 2026 -

BMW of Sterling responded

Hi Don, thank you for the glowing review! We are pleased to read that you agree BMW of Sterling provides fantastic communication. We will pass along your feedback to the team!

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