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BMW of Tenafly

Tenafly, NJ

4.9
1,117 Reviews
BMW of Tenafly is a premier BMW Dealer in NJ. Call our friendly staff today to get details on any vehicle, learn about our latest BMW Specials, take a test drive, discuss your trade-in or even talk financing on your next vehicle. BMW of Tenafly also offers a state-of-the-art service facility that offers the quality and care your BMW deserves. You can even schedule an appointment online in a few simple clicks. Also, make sure you check out our Certified BMW Parts Department for all of the BMW parts your vehicle will ever need. We are here to help you.
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301 County Rd

Tenafly, NJ

07670

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Showing 1,117 reviews

January 02, 2021

Euna made my car buying experience so smooth. She explained all my questions and very easy to deal with. I will recommend her 100% . Car More

by Mainak G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Euna Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2021 -

BMW of Tenafly responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Tenafly. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

December 31, 2020

Amazing experience with Euna. She was very pleasant and patient throughout the entire process. Walked in not expecting to purchase same day but Euna definitely changed my mind. Also thank you to Sean Moham More

by shannel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Euna Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammed
December 30, 2020

Had multiple cars from this dealership Been a customer of Tenafly BMW for over 15 years , just picked up my new 5 series last night , Always very professional and helpful staff ,Sales Person Marlend Kacel More

by elvis023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2020

My family and I walked into the dealership not knowing what car to get. After meeting up with Stella, she offered the best deals to my parents and I and we ended up leasing a beautiful car. Thank you so m More

by joeom526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mohammed, Stella Kumsung Oh
December 24, 2020

Had an amazing experience working with Stella. She was very patient and diligently assisted with all the queries (trust me we had a lot). Went out of the way to accommodate our schedules. Looking forward More

by Jasneet Kanwar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stella Kumsung Oh
December 24, 2020

Another pleasant experience at Tenafly BMW.I have been a Another pleasant experience at Tenafly BMW. I have been a client at Tenafly BMW for many years both for service and sales with an emphasis on custome More

by Steve McD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Llupa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hourican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Torres
December 22, 2020

Euna was Fantastic and we get a very good service Very Happy with our second purchase at BMW Tenafly especially and because Euna. Thanks And Happy Christmas Better times are here already. More

by Reinafdez and Juan Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Euna Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

TERRIBLE CUSTOMER SERVICE STAY AWAY GO TO LEXUS INSTEAD!!!! The failed to properly register my mother's car, she almost got arrested! Then 1 month later still did not fix registration; gave her a More

by ClaudiaACosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominick Vitetta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammed
Dec 22, 2020 -

BMW of Tenafly responded

.

Dec 22, 2020 -

ClaudiaACosta responded

Good afternoon. You responded to my post for dealer rater and requested a note. Let me start backwards--I called BMW of North America and lodged a complaint yesterday. I went to the web site for BMW of Tenafly and made a complaint and was told someone would contact me. I called BMW of Tenafly yesterday and was thrown into the voice mail of someone named Kim. Guess what--not one person called me. As for my mother, she got a car from the dealer ship AND THEY DID NOT REGISTER IT PROPERLY. She was pulled over and told the car was not registered to her. Officer fortunately let her go. My mother immediately went to BMW of Tenafly and left the car there for it to be properly registered. They gave her a rental car. THAT WAS OVER A MONTH AGO. She has not had use of her own car--why is she making payments on a car you did not register and that she cannot drive. She has continuously asked and her car is still sitting there. The rental given to her got a flat tire and the dealership tried to use her insurance to fix the flat. It has now been two days AND SHE IS STILL WITHOUT A CAR. She specifically asked that they give her a new rental car and they will not. This is the worst customer service I have ever seen My mother is 77 1/2 years old--she has not had use of her car in over a month because the basic thing dealerships due--register a car--they did not do properly. Now she is sitting home without a car and getting the run around. To make matters worse--NO ONE responded to any of my communications.

December 19, 2020

Professional, cheerful team. Marlend and Vincent were responded quickly to our questions. The pickup explanation of the car’s features was excellent. The experience was one I would be very happy teo repe More

by Thomas_k_mccaughey
Recommend Dealer
Yes
Employees Worked With
Vincent Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlend Kaceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Mohammed
December 18, 2020

Stella is exceptional! She made my experience of building/ordering/financing my car stress-free. Stella was very professional but also genuinely friendly, attentitive to detail, and went the extra m More

by emorrpnp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stella Kumsung Oh
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