BMW of Tenafly

On Line CPO Purchase, June 29, 2020 : - EXCELLENT Salesman - Ernesto!!! - Rushed F & I guy, inattentive to detail - Sean - Pleasant On Line Sales Coordinators, but weak follow throug : - EXCELLENT Salesman - Ernesto!!! - Rushed F & I guy, inattentive to detail - Sean - Pleasant On Line Sales Coordinators, but weak follow through - Melissa - Totally professional follow-up conversation with GM Brock GREAT CAR!!! More

Enjoyable experience! Euna was an amazing sales person and was incredibly helpful during the buying experience!! Sean in finance was also a great help in getting everything Euna was an amazing sales person and was incredibly helpful during the buying experience!! Sean in finance was also a great help in getting everything finalized. The car was well-detailed, too! Would highly recommend this dealership to anyone looking to buy a BMW! More

Very nasty guy with a nasty attitude never ever going to BMW of Tenafly, not helpful at all kept Telling me go back to park ave of bmw since you go there or go where your friends work BMW of Tenafly, not helpful at all kept Telling me go back to park ave of bmw since you go there or go where your friends work More

Horrible expiernce at this dealership. No communication after I put a deposit down I had to constantly call the dealership. There was problems with the car which they did fix before I picked up . I went to after I put a deposit down I had to constantly call the dealership. There was problems with the car which they did fix before I picked up . I went to pick up car and there detailer/mechanics damaged the rear fender.. they did end up fixing and came back the following week. Left us waiting for their finace guy to sign papers, as soon as we were done No one was there to put temp plates no one knew where the temp plates were. I have had better treatment from sales guys that do wholesale out of a trailers. Thumbs down to sales guys who lie instead of saying I will find out More

Favorable Experience at BMW of Tenafly! The sales person, Caesar Marrufo was very helpful, very accommodating and NEVER left us. Likewise the manager Stephen Hourican was very courteous. T The sales person, Caesar Marrufo was very helpful, very accommodating and NEVER left us. Likewise the manager Stephen Hourican was very courteous. There was a slight incident in the conference room when Caesar offered us some food as it was almost 1pm and we were there since 930am. His other co-workers denied me and my kids from taking food and so we left. Caesar and his boss Stephen were kind enough to still provide food for us even if we told them we didn't want them. Sean Mohammed was very helpful as well in completing the transaction. Other than the minor incident, I highly recommend this dealership! More

If you going to buy a BMW it better be from Euna she got me a great deal with a great car. She also has a lot of patience. God bless me a great deal with a great car. She also has a lot of patience. God bless More

I had a very favorable experience at BMW of Tenafly! The sales person, Caesar Marrufo, was very patient and accommodating with me, very easy to work with! From the management side Vincent Joseph was ver The sales person, Caesar Marrufo, was very patient and accommodating with me, very easy to work with! From the management side Vincent Joseph was very helpful in completing the transaction. Landon Greer is very knowledgeable on the finance end...And Victor Torres has the answers to all the tech questions. I highly recommend this dealership!!! More

I had a positive experience with BMW of Tenafly during a recent CPO purchase. The dealership is clean and it is obvious that customer safety is a priority for management. Everyone was friendly. My Client A recent CPO purchase. The dealership is clean and it is obvious that customer safety is a priority for management. Everyone was friendly. My Client Advisor, Fred Siegel, was a pleasure to work with. The sales process was quick and no-nonsense. Thanks, Fred! Landon Greer (Finance Manager) was also very helpful, professional and informative. Five stars! More

Incredible experience! After being ignored by several NY BMW dealerships, one Kia dealership, and one Volvo dealership, we happened into BMW Tenafly. Not only did they have After being ignored by several NY BMW dealerships, one Kia dealership, and one Volvo dealership, we happened into BMW Tenafly. Not only did they have a great selection of CPOs, but Cesar Marrufo was incredibly kind and accommodating. We went in to look, and Cesar and team was able to get us into a car we wanted, managed the return of our lease, and we drove the car home that day. Very impressive as we were about to walk away from BMW forever after years of loyalty. Thank you Cesar, Sean, Nilda, and Jason for your help!! BMW of Tenafly restored us to this brand - BMW NA should reward them for saving a customer when other dealerships couldn't. More

WHEN BRINGING A CAR FOR ROUTINE SERVICE, THERE IS ALWAYS A BAD TIRE, BENT OR CRACKED RIM(S). TO ADD TO SERVICE FEES I DONT TRUST THESE PEOPLE SADLY TO SAY. ALWAYS HIDDEN CHARGES WHEN PURCHASING A VEH A BAD TIRE, BENT OR CRACKED RIM(S). TO ADD TO SERVICE FEES I DONT TRUST THESE PEOPLE SADLY TO SAY. ALWAYS HIDDEN CHARGES WHEN PURCHASING A VEHICLE ALSO. BE CAREFUL, MARK YOUR TIRES AND RIMS. BETTER YET , STAY AWAY. More