BMW of Tenafly

My leased car was only a few weeks old before it was almost totaled in a hit and run accident. Prior to that, I had a Lexus for twelve years that had never been in an accident, making this wreck an eve almost totaled in a hit and run accident. Prior to that, I had a Lexus for twelve years that had never been in an accident, making this wreck an even bigger issue. Ricki Shamen was awesome to deal with when I leased the car initially and then Steven just couldn't have been more helpful, knowledgable, and communicative during the repair process. It took way longer than expected because of an issue with the adjuster, but Steven was less focussed on blame and more focussed on service. Thank you to Steven and BMW of Tenafly. More

Burt was a fantastic salesman! Best experience buying a car (and I bought many cars fr other dealers)...Everyone was so friendly and knowledgeable and not pushy like a typical car salesman...treated you l car (and I bought many cars fr other dealers)...Everyone was so friendly and knowledgeable and not pushy like a typical car salesman...treated you like company rather than "lets get a sale " ...they had quite a large selection too...it was our first stop in researching but we didn't need to go any further...Love the car!!! Hugo, the manager, was great as well...If you are in the market for a BMW this is the only place to go!!!!! More

Being a woman walking alone into a dealership could be a little intimidating. Expecting an uncomfortable experience, I was totally relieved when I met Luisa. She greeted me with professionalism and kindn little intimidating. Expecting an uncomfortable experience, I was totally relieved when I met Luisa. She greeted me with professionalism and kindness. She met all my expectations and went well beyond her call of duty. I was shopping at another BMW dealership, but went back to Tenafly because of Luisa. More

I had a great experience purchasing my used but still incredibly looking BMW. Buying a car is an exhausting and arduous process but Luisa was there to make it much easier to bear. Overall a plesant exper incredibly looking BMW. Buying a car is an exhausting and arduous process but Luisa was there to make it much easier to bear. Overall a plesant experience, a few bumps but mostly due to the process itself not because of Luisa. Highly recommend her and this dealership. More

Before I got to this dealership, I contacted another dealership in NJ and they didn’t even bother to call me back. Therefore, I'm happy that this dealer was the one I made a purchase from. The dealersh dealership in NJ and they didn’t even bother to call me back. Therefore, I'm happy that this dealer was the one I made a purchase from. The dealership is wonderful. The staff was very helpful, friendly and they are easy to work with no pressure at all. I highly recommend this dealership and I’ll do more business with them in the future. Thanks again to the team Luisa, Rich, Glenn and Jeff. More

My experience with the service and sales department at My experience with the service and sales department at BMW of Tenalfy has been great. They have a terrific staff that is willing to go the extra mile My experience with the service and sales department at BMW of Tenalfy has been great. They have a terrific staff that is willing to go the extra mile to make sure every customer is satisfied. I would definitely recommend this dealership to anyone. More

It was a pleasure working with Marlen. He was very professional, straightforward, honest and extremely knowledgeable. He took the time to answer all of my questions, was not pushy, and he made sure t professional, straightforward, honest and extremely knowledgeable. He took the time to answer all of my questions, was not pushy, and he made sure that I was completely satisfied. He took the time to go over every detail of my 2012 528xi and even followed up with a phone call to find out if I had any other questions that he could answer for me. I had a wonderful experience working with Marlen and he will be highly recommended! Thank you Marlen! More

Mikhail was great me and my best friend was looking foward to getting two bmws and Mikhail and Joe were great with their customer service and had two best friends walk out with two bmws..if you ever ne foward to getting two bmws and Mikhail and Joe were great with their customer service and had two best friends walk out with two bmws..if you ever need someone to buy a BMW off of go to Tenafly and ask for mike and joe their great!!! More

My sales representative was Marlen. Marlen is very nice guy, and a very professional sales representative. Marlen was straightforward, upfront, and honest to me. My X5 is beautiful, clean as a whistle insi guy, and a very professional sales representative. Marlen was straightforward, upfront, and honest to me. My X5 is beautiful, clean as a whistle inside and out, everything is as promised. Thank you, Marlen! More

Visited multiple BMW dealerships within NJ searching for a pre-owned 750i. Out of all the sales reps,Luisa came across very friendly,eager to help & to please the customer. I would definitely turn to her a pre-owned 750i. Out of all the sales reps,Luisa came across very friendly,eager to help & to please the customer. I would definitely turn to her again if I had to purchase again. More