BMW of Tigard

TIRE replacement I was very impressed with the "tire genius" . He was very informative and helpful when I was unlucky enough to have gotten not one, not two, but thr I was very impressed with the "tire genius" . He was very informative and helpful when I was unlucky enough to have gotten not one, not two, but three different screws in three different tires! The service was done quickly and professionally. More

Experience, knowledge, and customer service From the first contact with Melissa Larson online the experience with the BMW Kuni team was efficient, knowledgeable, and organized. I was able to inq From the first contact with Melissa Larson online the experience with the BMW Kuni team was efficient, knowledgeable, and organized. I was able to inquire about various vehicles to better understand a good match for replacing my current SUV. Not only did Melissa follow up but was in touch with Mitch Allee the sales representative to ensure the onsite visit went well. Mitch is a professional, personable, and effective sales representative. He provided detailed information about the two vehicles I was considering and allowed me plenty of time to decide on the best model. He then coordinated a perfect color and interior search and brought the car to the dealership. I couldn't be happier with the entire experience with all the staff. I can highly recommend Kuni over any other BMW dealership in the Portland area. More

Jacob L. made the difference! Jacob L. was professional, courteous, responsive, transparent, respectful. I appreciated his answering so many questions from me! He was patient and Jacob L. was professional, courteous, responsive, transparent, respectful. I appreciated his answering so many questions from me! He was patient and willing to explore all of my interests before settling in on the right car for me. No hard sale techniques or pressure that can so often be the case with others. Thanks Jacob for a great experience. I also greatly appreciate that this process of sharing a positive experience is up to me without pressure to do so. Not once did Jacob or anyone else at Kuni ask me or pressure me into completing a `positive survey'. More

Best car service experience - all about customer service Gary Mills has been my service representative for the last 10 years - he truly understands customer service and ensures my car is always in best perfo Gary Mills has been my service representative for the last 10 years - he truly understands customer service and ensures my car is always in best performance. The entire service team works to deliver the best experience from the initial appointment to the service delivery. I only use KUNI BMW service - thanks team!!!!! More

Great experience end to end From the initial phone interaction through the financing process and delivery of the vehicle to me the entire process was handled with great professio From the initial phone interaction through the financing process and delivery of the vehicle to me the entire process was handled with great professionalism. I left the dealership feeling that I had been not only served as a customer but actually catered to. More

VIP experience Service is excellent and comprehensive. I am always pleasantly surprised how my every need is met. The best service I have ever received from a car d Service is excellent and comprehensive. I am always pleasantly surprised how my every need is met. The best service I have ever received from a car dealership. More

The perfect buying experience I'm an experienced buyer at Kuni but this go-around was the best, ever! Everything ran smoothly from start to finish and I couldn't be happier with m I'm an experienced buyer at Kuni but this go-around was the best, ever! Everything ran smoothly from start to finish and I couldn't be happier with my new X-3 and how well the process went to buy it. More

Mike Baggs I had a few questions, Mike baggs called me and we set up a test drive. He was so transparent and open that my wife and I took a car home. In the futu I had a few questions, Mike baggs called me and we set up a test drive. He was so transparent and open that my wife and I took a car home. In the future Mike will be our go to person. I can't recommend him enough. More

BUYING A CAR CAN BE FUN Everything we agreed upon on the phone stayed the same. Exceptional price and great people to deal with. We loved the fact the it was a no pressure ex Everything we agreed upon on the phone stayed the same. Exceptional price and great people to deal with. We loved the fact the it was a no pressure experience. Before buying from Kuni BMW we left a previous dealership with a very sour taste. Even though we were not buying new we felt we were treated with respect and had fun with the whole car buying experience. More

Excellent service from start to finish Worked with Dave Fernando as my service advisor. He secured me a loaner and took care of checking me in quickly and out the door with the loaner. Ov Worked with Dave Fernando as my service advisor. He secured me a loaner and took care of checking me in quickly and out the door with the loaner. Overall great service, they worked with me in picking up my car the next day so I wouldn't have to worry about going back in traffic on a Friday afternoon! More