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BMW of Toledo - Service Center

Toledo, OH

4.6
507 Reviews

507 Reviews of BMW of Toledo - Service Center

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April 20, 2021

World class service from BMW Of Toledo & our service advisor Kyle. Kyle keep us updated throughout the service process & explained all the repair details up front. Kudos. More

by tim.eltschlager
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

BMW of Toledo responded

Tim, we are thrilled to hear that Kyle and the team at BMW of Toledo did so well for you! Thank you for this excellent review.

April 05, 2021

I keep returning to lease new cars from BMW of Toledo for a many reasons - the vehicles, the staff and their overall level of service. I would like to give a big shout out to Kyle - a Service Advisor who is More

by PAUL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Moewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

BMW of Toledo responded

Thank you for your continued support and confidence in us! Your five-star review means the world to us and we'll be sure to share this with Kyle and our team! - BMW of Toledo

March 23, 2021

Great customer and mechanical service. “The best, Jerry. The BEST!” (Seinfeld reference). And the bonus here is that they always wash your vehicle, too. Recommend. More

by DonnyBuckeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

BMW of Toledo responded

Your great review and rating have made our day! We're glad to have earned your recommendation and Seinfeld quote! We look forward to seeing you at your next appointment! And in case we don't see you before then, we hope you have a wonderful Festivus! - BMW of Toledo

March 13, 2021

Had my car in for a recall and the tech fixed some loose trim without even being asked. Went above and beyond, excellent customer service! More

by Andy.Mack
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

BMW of Toledo responded

We always aim to go above and beyond for our customers at BMW of Toledo. We're glad to hear our team showed you our commitment to this! Thanks for your positive feedback and review!

February 20, 2021

Excellent dealer and service and very friendly. Great loaner service. I have used Yark for 11 years and always I leave with a smile. Highly recommend. Nezam. More

by nitham99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

BMW of Toledo responded

Thank you for recommending our team at BMW of Toledo, Nezam! We're so happy to hear that we've served you over the past 11 years! Here's to many more!

February 04, 2021

Kyle always does a fantastic job! I had all new tires put on my BMW X7 and they felt slightly off, I took the car back in and they corrected the issue immediately. More

by BRIAN.KAZMIERCZAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 30, 2021

Always love the service. Super friendly, love Sammy! Came in for a routine oil change and got a rental, couldn’t have been more convenient More

by DEEWARD07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donaven Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Wahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Hejl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 29, 2021

I don’t know quality of work I’m not a mechanic. Price average I guess . One service seemed expensive . It was nice to get a car . Jim was nice explaining everything. More

by dentalgirl2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 27, 2021

Good people and easy to work with! One thing I don’t like is that I have a minimum word count I have to do for this. More

by JSCHU02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 26, 2021

Technician took the time to explain things to me like I’ve never experienced before. I’m a first time BMW owner and pleased. He also took the time to help me with questions about my new car. Thank you fo More

by SEAGERCARY
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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