BMW of Tuscaloosa

Professionalism at it's best I purchased a car from another dealership, the car needed quit a bit of work and the warranty company did not want to pay the BMW Dealership. You woul I purchased a car from another dealership, the car needed quit a bit of work and the warranty company did not want to pay the BMW Dealership. You would have never known that though from the service I received from Laura and the technicians. They were kind, efficient, and treated me like I was the most important customer to ever walk through their doors. Thank you Laura, you were so very good at your job1 More

Excellent Pre-Owned Service I recently worked with Townsend to find a very specific pre-owned vehicle. Where other dealerships failed, Townsend delivered in less than a day! Work I recently worked with Townsend to find a very specific pre-owned vehicle. Where other dealerships failed, Townsend delivered in less than a day! Working with Michael Matthews and Brody Townsend, they were able to find the exact year, model, color, and package I was looking for. Service was great and I arrived with only the paperwork to sign before I hit the road. Recently I had a few service items that needed to be addressed and Michael set up where they drove a loaner car to my home in Birmingham and picked up my car for service at their Tuscaloosa dealership. This is great customer service. More

customer I've always been happy with sales and service with Townsend. Awesome service today! Thank you so much for being so easy to work with again. I've always been happy with sales and service with Townsend. Awesome service today! Thank you so much for being so easy to work with again. More

The best! Unless I move far, far away, I will never buy from anywhere else. The pricing was fantastic. The process was seamless. Michael Mathews was so awesome Unless I move far, far away, I will never buy from anywhere else. The pricing was fantastic. The process was seamless. Michael Mathews was so awesome we bought 2 cars!!! More

Christopher Mcmillan ROCKS! I drove 2.5 hours to purchase my car and I'd do it again.The car was everything Christopher said before and after I arrived at the dealership. I recco I drove 2.5 hours to purchase my car and I'd do it again.The car was everything Christopher said before and after I arrived at the dealership. I reccomend everyone buy from Christopher and Townsand BMW! More

Great Buying Experience As a loyal BMW owner I was very impressed with the customer service I received from Townsend BMW. They made my car buying experience a pleasure - from As a loyal BMW owner I was very impressed with the customer service I received from Townsend BMW. They made my car buying experience a pleasure - from ordering my new X5 to delivery to Dallas. I would highly recommend Michael and team for your next auto purchase! More

This was the best buying experience ever!!!! I love my new car and I want to thank The Nicest Guy In The Car Business, Chris McMillian for making this car buying experience the best ever!!!! He w I love my new car and I want to thank The Nicest Guy In The Car Business, Chris McMillian for making this car buying experience the best ever!!!! He was so patient with me and I never once felt pressured or intimidated throughout the entire process. Thanks again, Chris. You are the best!!!! More

Best deals and trades anywhere! I've been buying cars and trucks from Michael for many years. I've never met anyone more knowledgable about cars. I always know that any vehicle I pur I've been buying cars and trucks from Michael for many years. I've never met anyone more knowledgable about cars. I always know that any vehicle I purchase from him has already passed his own high bar of scrutiny for value and performance. More

Great experience. I tend to buy a new a new car every 2-3 years so I have dealt with a lot of salesmen and dealerships. Michael at Townsend BMW was by far the best! I tend to buy a new a new car every 2-3 years so I have dealt with a lot of salesmen and dealerships. Michael at Townsend BMW was by far the best! More