BMW of Warwick
Warwick, RI
Filter Reviews by Keyword
By Type
Showing 449 reviews
Sales representative Jamie Marcil was excellent I have been to several different dealerships looking for a new car. I must say your salesman Jamie Marcil was very professional and knowledgeable.. I I have been to several different dealerships looking for a new car. I must say your salesman Jamie Marcil was very professional and knowledgeable.. I would highly recommend him to my friends and family. I will be back as soon as I can decide which car i want. More
New car buying experience Was in the market for a new car - wondered into BMW of Warwick and was immediately made to feel welcome by Bob Shaw. Over the next few minutes, Bob p Was in the market for a new car - wondered into BMW of Warwick and was immediately made to feel welcome by Bob Shaw. Over the next few minutes, Bob proceeded to answer any questions that I had and went over the differences between the vehicles that I was comparing without me having to even ask him. On a return visit a few days later, we test drove some of those vehicles for for further comparison purposes. Once I decided that I was going to move forward with a BMW purchase, the actual "negotiation" was a very pleasurable experience. I feel that at the end of the day the price I got was fair and the quality of the vehicle was second to none. Would wholeheartedly recommend purchasing a vehicle from Bob Shaw and this dealership. More
Andy gets a great deal, great car, great price! I walking into BMW of Warwick, well I actually drove there, but the moment I went in, I was greeted by Tom Vincent, he was a sales manager, but he ens I walking into BMW of Warwick, well I actually drove there, but the moment I went in, I was greeted by Tom Vincent, he was a sales manager, but he ensured I would be taken care of, and overlooked the entire transaction from start to finish. I even had the pleasure of meeting Ron Girouard who thanked me for my business. I am completely happy with this transaction and it has been great all the way through! More
Incredible Experience!!! I took delivery today of my very first BMW, a 2014 328i xdrive! The experience Bob Shaw delivered from our first test drive of the car through the d I took delivery today of my very first BMW, a 2014 328i xdrive! The experience Bob Shaw delivered from our first test drive of the car through the delivery this afternoon was so far above what I would ever have expected. He is a genuine guy who truly loves his job, and it shows! Our delivery experience was exceptional; Bob delivered on all the items he said he would and the car looks gorgeous. We now know what sets BMW apart from other cars....the exceptional quality and outstanding service. Bob Shaw did not sell us a car, he gave us the experience of being a BMW owner that we will never forget. More
Thank you so much BOB SHAW!!! The BEST experience ever in shopping for a new car! Bob Shaw was extremely informative and attentive. I would definitely recommend Bob to my family The BEST experience ever in shopping for a new car! Bob Shaw was extremely informative and attentive. I would definitely recommend Bob to my family and friends since he is a gentleman of integrity and trust. I had not planned to buy a car when I visited BMW of Warwick, but Bob found the perfect model and color! I thought that I would just browse!!! I am a big fan of BMW. This is the 5th car that I have either leased or bought. BMW is indeed the "ultimate driving machine." However, BOB SHAW IS THE ULTIMATE BMW SALES REPRESENTATIVE!!!! More
Brought car to get tire replaced I had tire protection & they charged me for the tire. Told me my tire was bald & never got to see the tire. I delt with Ryan who said he would get bac I had tire protection & they charged me for the tire. Told me my tire was bald & never got to see the tire. I delt with Ryan who said he would get back to me & never did then his boss Mike called me back & had no clue what he was talking about. I would never deal with them again. More
Personalized professional service We have leased and purchased six BMW's over the past 15 years and couldn't be more pleased with sales and service personnel. Ron Girard is an except We have leased and purchased six BMW's over the past 15 years and couldn't be more pleased with sales and service personnel. Ron Girard is an exceptional manager. More
Been to Inskip twice for both my cars Purchased a used non BMW from the BMW of Warwick RI. I dealt with a salesmen by the name of Anthony who was simply awesome. He was helpeful and patien Purchased a used non BMW from the BMW of Warwick RI. I dealt with a salesmen by the name of Anthony who was simply awesome. He was helpeful and patient and even though I wasnt buying a BMW I felt like he didnt hold back from the BMW experience. Some sales guys after the sale just want to get you out the door but I felt like Anthony was happy to get me in the car that I liked and wanted and took pride in his job. I would 110% recommend any of my friends and family to go to Inskip to buy a car ( and I do). More
Review on my purchase The service was too bad.. The purchase of my car started with very bad experience with this dealership. It started with the financing problem. Then i The service was too bad.. The purchase of my car started with very bad experience with this dealership. It started with the financing problem. Then it goes with the delay in the car registration. It took more time for them to do paper work and they dont even try to reach customer for papaer work completion. I had to reach the manytimes to check the updates and then once registartion is done they didnt check up the car for pre-delivery checkup. The delivery was done which no pre-checkup.. eg. mats were not placed. front bonnet was not able to open up.. then the registration plate was not fixed.. the screws were old and then it was replaced once i told them. Now it comes with the Keys... There was no spare key ready with them.. It was told me that they will order spare key and mats and send it over mail. unfortunately or fortunately it was delayed longer and then finally spare keys arrived ,which was not programmed ..Pathethic service More
Avoid them at all costs I went to purchase a vehicle there & ended up walking out. First I was told the vehicle was certified so it was covered bumper to bumper, then when I I went to purchase a vehicle there & ended up walking out. First I was told the vehicle was certified so it was covered bumper to bumper, then when I was sitting down with finance she informed me that's not the case it only covers power train & engine and they don't even give a 30 day warranty on everything else. I would of had to purchase an additional maintenance plan. Secondly, the sales person & the sale manager told me there was absolutley no room for negotiation and the car was over priced according to KBB although BMW of Warwick has a fake KBB price on their site making it look like it's priced well. After they informed me there was no room for negotiation, I was back on the website & noticed they dropped the price. Lastly, there were many hidden fees. Everyone was incredibly rude and unpleasant. I had gone to this dealer before & said never again & here I am saying it again. AVOID THEM. More