BMW of Wesley Chapel

I have experienced a very friendly relationship atmosphere at the BMW dealership in Wesley Chapel, FL. Andrew Powell was the salesman who leased me my 2021 BMW X3, bought it after the end of the le atmosphere at the BMW dealership in Wesley Chapel, FL. Andrew Powell was the salesman who leased me my 2021 BMW X3, bought it after the end of the lease. My last serviceman Mr Ryan was very friendly too. I am very satisfied with BMW staff. Thank you. More

The absolute best dealership I have ever worked with! Their customer service is absolutely top-notch! Cannot say enough wonderful things about them! Their customer service is absolutely top-notch! Cannot say enough wonderful things about them! More

Excellent facility with true professionals. Extremely knowledgeable with BMW automobiles. They worked in a timely manner and kept me informed of there progress with my car. Extremely knowledgeable with BMW automobiles. They worked in a timely manner and kept me informed of there progress with my car. More

We had an appalling experience with this service department. We brought our vehicle in for an oil change and were told it would take 2.5 hours which was unreasonable, but we decided to wait. ​Over department. We brought our vehicle in for an oil change and were told it would take 2.5 hours which was unreasonable, but we decided to wait. ​Over 4 hours into waiting, service advisor Harley Kaelar walked up and said, "Congratulations, you’re my longest waiting customer today," as if wasting our entire day was a joke. ​I took my keys and walked out. When I got inside my car, I found a technician's lighter left in my vehicle. Were employees smoking inside a customer's car?! When I confronted the service manager, he stuttered and couldn't form a coherent sentence to explain why a mechanic's lighter was sitting in my car. ​Our household is a 3-BMW family. Because of this total lack of accountability and professionalism, this dealer just lost the sale of a new X5, our X7 lease return/trade-in, and all future service business across our entire garage. Look elsewhere for sales and service. More

Very disappointed with this dealership. I purchased a used vehicle that was not properly inspected before being sold. Within the first year, I had to replace the tires and brakes, and I lat I purchased a used vehicle that was not properly inspected before being sold. Within the first year, I had to replace the tires and brakes, and I later discovered that a routine maintenance inspection had not been completed. I contacted the dealership about these issues and never received a response. After purchasing three vehicles from this dealership, I expected better service. I will not buy from them again and cannot recommend them to others. More

The service and waiting area were amazing clean. Staff was friendly, courteous and knowledgeable. Understood my needs. Staff was friendly, courteous and knowledgeable. Understood my needs. More

Great service Harley made whole experience effortless Would recommend Wesley Chapel BMW service to others Would recommend Wesley Chapel BMW service to others More

BMW has professional service advisors. They were very courteous and helpful during the whole process They were very courteous and helpful during the whole process More

Erick Martinez provided excellent service at BMW Wesley Chapel. He was professional, helpful, and made the entire process smooth and stress‑free. Highly recommend working with him! Chapel. He was professional, helpful, and made the entire process smooth and stress‑free. Highly recommend working with him! More

The worst SPAM experience of my life, these people are relentless and beyond annoying with endless marketing harassment. I've had to block every email, domain, and hopefully every phone number associated relentless and beyond annoying with endless marketing harassment. I've had to block every email, domain, and hopefully every phone number associated with the dealer. You can't even send an email to the GM without agreeing to accept SPAM !! Totally classless. More