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BMW of West Chester
West Chester, PA
2,987 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,988 reviews
May 31, 2025
Wow! Thanks so much!! Love the car, love the salesman, love the dealership!! Great experience. Thanks so much!! Love the car, love the salesman, love the dealership!! Great experience. More
by Abdef
Employees Worked With
May 30, 2025
overall positive experience and staff "I had an absolutely fantastic experience. From the moment I walked in, I felt welcomed and valued. The entire team was incredibly professiona went above and absolutely fantastic experience. From the moment I walked in, I felt welcomed and valued. The entire team was incredibly professiona went above and beyond to help. Joe particularly amazing knowledgeable, patient, and truly listened. More
by MOE1000
Verified CustomerMay 30, 2025
Great experience BMW of West Chester is top tier Justice Wilmer and Jayson were great to work with Wilmer and Jayson were great to work with More
by RGRACE0
May 30, 2025
Conscientious people, good snacks while you wait, timely completion of work, car wash nice to do. completion of work, car wash nice to do. More
by Bob
Employees Worked With
May 29, 2025
Advisor Joe was very helpful and professional. He explained everything thoroughly about both cars.when I got there they were prompt in taking my car He explained everything thoroughly about both cars.when I got there they were prompt in taking my car More
by MDIMARCO4
Employees Worked With
May 29, 2025
The dealership is customer-centered. Well informed about the product they represent. The service department has an excellent track record. Well informed about the product they represent. The service department has an excellent track record. More
by semartin
May 28, 2025
Got me in for an emergency repair and had the vehicle done in a few hours. done in a few hours. More
by fcurran0
Employees Worked With
May 28, 2025
Fantastic experience! !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience More
by Nick@iupllc.com
May 27, 2025
BMW of W Chester is always a pleasure to work with. They are accommodating with schedules, finish their work on a timely basis, and have never tried to charge for work that did not need to be done. I They are accommodating with schedules, finish their work on a timely basis, and have never tried to charge for work that did not need to be done. I will be going back. More
by etilles
Employees Worked With
