BMW of West Chester

Rob was both patient and knowledgeable. He was willing to explain anything I asked and did not rush me for a decision. Since I had been involved in a collision that totaled my car, I had He was willing to explain anything I asked and did not rush me for a decision. Since I had been involved in a collision that totaled my car, I had more questions than usual. This is the second car I purchased from Rob and that should indicate why I gave him 5 stars. More

The repair service was fine. My car is usually washed and vacuumed when I bring it in for service but I was not sure that the exterior had been washed because of the amount of po My car is usually washed and vacuumed when I bring it in for service but I was not sure that the exterior had been washed because of the amount of pollen that covered it. More

Heather was very helpful with everything from the beginning and everything has been perfect with my X3 since being serviced beginning and everything has been perfect with my X3 since being serviced More

The service agent was extremely professional, respectful, helpful, and knowledgeable. I’m very pleased with the service I received. helpful, and knowledgeable. I’m very pleased with the service I received. More

Just purchased my new BMW X3, and the process could not have been more efficient or enjoyable! Scott was great to work with, and worked hard to make sure I got the car with the features Important to me. have been more efficient or enjoyable! Scott was great to work with, and worked hard to make sure I got the car with the features Important to me. He was very professional and made the process super efficient and fun! Everyone I encountered during my visits to this dealership, was very professional and helpful. Highly recommend Scott and this dealership! More

Our service advisor was personable, thorough in explaining the process, kept us informed of the car's service progress and got us out timely. I would not bring my car to any other BMW dealer for explaining the process, kept us informed of the car's service progress and got us out timely. I would not bring my car to any other BMW dealer for servicing. More

Absolutely superb service. Bill took the time to make sure everything was as it should be.. Thanks Bill took the time to make sure everything was as it should be.. Thanks More

Just purchased a BMW 2 Series and the experience was first class! My salesman’s Justice professionalism, care, and attention to detail made all the difference. His years of experience shows down to the first class! My salesman’s Justice professionalism, care, and attention to detail made all the difference. His years of experience shows down to the name labeling in the showroom during my pick up -even the photo for this survey. I felt truly valued throughout the process. Everyone at the dealership was kind, professional, and welcoming. I will continue to recommend! Thank you G.P. More

5 star experience from the moment I got out of my car to drop off. Amy was quick and efficient and the work station area for me to work during the service was comfortable with snakes and drinks as well as b drop off. Amy was quick and efficient and the work station area for me to work during the service was comfortable with snakes and drinks as well as beautiful new cars to look at! Amy came right out to greet me when the service was done. More

The technician did not reprogram about the service he did I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. I serviced my vehicle and changed engine and brake oil but I still get messages. It needs to be changed. More