Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
3,366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,366 reviews
September 24, 2025
Great experience--professional, didn't waste time or punish me with aggressive.up sale promotions. punish me with aggressive.up sale promotions. More
by iiijpk
Verified CustomerEmployees Worked With
September 24, 2025
I have been purchasing/leasing many vehicles from this dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for dealership. Probably at least 10. I like and I am comfortable working with Wilmer, Robert and Melissa in Service. That is the face of the company for me. They look out for the customer as much as they can and that is why we have been returning. More
by MERELLAMERULLA
September 23, 2025
They made my experience seamless and easy. Lauren and Brooks were transparent, and it made the buying experience a great one. Lauren and Brooks were transparent, and it made the buying experience a great one. More
by dmoralesx24
September 23, 2025
Scott was one of the nicest people I have ever met. He was so professional, knowledgeable, and kind. I would highly recommend him if you are looking to buy a BMW. He was so professional, knowledgeable, and kind. I would highly recommend him if you are looking to buy a BMW. More
by mthompson10369
Employees Worked With
September 23, 2025
Friendly service and easy to work with. Amy was responsive and delivered on her promises. Amy was responsive and delivered on her promises. More
by mebirkins
September 23, 2025
Awesome atmosphere. Very friendly and courteous staff and Ian Martin is great . He is organized , very informative , and a pleasure to deal with . Very friendly and courteous staff and Ian Martin is great . He is organized , very informative , and a pleasure to deal with . More
by tesconavarro13
Employees Worked With
September 23, 2025
You operation is top notch and I love the personal assistance I receive when I bring in my car! assistance I receive when I bring in my car! More
by TRICIA06106
Employees Worked With
September 22, 2025
Everyone was pleasant and professional. They quickly found a car that met my preferences. The purchase transaction was smooth as was picking up the vehicle. They quickly found a car that met my preferences. The purchase transaction was smooth as was picking up the vehicle. More
by abcleveland
September 21, 2025
Very attentive to my car's needs and to being polite and cheerful during the check in and checkout process. cheerful during the check in and checkout process. More
by JSCOTTMCLAUGHLIN
September 21, 2025
Long term relationship - they do a nice job. Service, sales and support, as well as their loaner car program, are all top notch. Ralph is a great salesman that tries to make sure the buyer is Service, sales and support, as well as their loaner car program, are all top notch. Ralph is a great salesman that tries to make sure the buyer is happy. More
by cclavin
