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BMW of West Chester
West Chester, PA
4,049 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,049 reviews
February 23, 2026
This was the easiest car purchase I've ever made. They searched for the exact car I wanted and delivered it within a week. Very pleased with the entire process and would highly recommend this dealer They searched for the exact car I wanted and delivered it within a week. Very pleased with the entire process and would highly recommend this dealership to others. More
by sfranciosa
Verified Customer
February 23, 2026
Place is clean, work space is great and staff friendly. Work was completed on time Work was completed on time More
by Golf
February 23, 2026
Great help. Michael was so helpful. He answered every question and found the best car for us. Would recommend him and the dealership to everyone. Michael was so helpful. He answered every question and found the best car for us. Would recommend him and the dealership to everyone. More
by ormsbymary
Employees Worked With
Michael Dixon
February 23, 2026
Justice, Professional,informed, knowledgeable,and helpful attitude ,made the process of buying a new car pleasant for us helpful attitude ,made the process of buying a new car pleasant for us More
by MAHBOUBI
Employees Worked With
February 23, 2026
Diagnosis was fast, Caroline explained needed/recommended service well, not pushing. Service was well done. service well, not pushing. Service was well done. More
by ywu0312
February 22, 2026
Thorough professional and trustworthy They are clear with technical issues and explain thoroughly Nothing else I technical issues and explain thoroughly Nothing else I More
by MROMANOWICZ0
February 22, 2026
Amy was wonderful as always and helped ease a ridiculous policy of having to pay in advance for a replacement part before they get it and install it. Glad she is there. policy of having to pay in advance for a replacement part before they get it and install it. Glad she is there. More
by walsh49
Employees Worked With
February 22, 2026
This was my first time at west Chester BMW and from the moment I pulled into the garage through working with Ian and the staff I could not have had a more pleasant and professional experience. Their attent moment I pulled into the garage through working with Ian and the staff I could not have had a more pleasant and professional experience. Their attention to detail and thoroughness was beyond my expectations. Highly recommend this facility. More
by mooneill
Employees Worked With
Ian
February 21, 2026
I love working with this dealership. They treat my wife and I very fairly and are very professional, yet personable. They treat my wife and I very fairly and are very professional, yet personable. More
by dalemengel
February 21, 2026
Prompt, great interfacing experience, cost exactly what was predicted. Everyone was friendly and accommodating. No complaints whatsoever. was predicted. Everyone was friendly and accommodating. No complaints whatsoever. More
by RYLEYJF1
