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BMW of West Chester
West Chester, PA
3,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,113 reviews
January 28, 2024
I already completed this. Excellent service This is a nuisance their service is excellent Omg Excellent service This is a nuisance their service is excellent Omg More
by AAMMII49
Verified Customer
January 27, 2024
Scott was amazing from start to finish it made the process so smooth! I would highly recommend him. process so smooth! I would highly recommend him. More
by Michaelbrooks0909
Employees Worked With
January 26, 2024
Excellent service and very helpful. The service is wreath the extra distance from my home. Thanks The service is wreath the extra distance from my home. Thanks More
by conroytwo
January 24, 2024
Scott was very helpful - answered all of my questions and did not add any pressure to the buying process. Thanks again. did not add any pressure to the buying process. Thanks again. More
by Sullivan293
Employees Worked With
January 23, 2024
Scott was great. Really took the time to answer all our questions. No pressure just good service. Really took the time to answer all our questions. No pressure just good service. More
by Shcas17
Employees Worked With
January 23, 2024
Excellent service and follow through. Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pus Also, Lauren was our Sales Rep and she was amazing...knowledgable, detail-oriented, and thoughtful. She is a good listener & communicator (never pushy) which we appreciate. More
by cancelmo
January 23, 2024
Robert was excellent to work with, and the transaction process was fast and easy. The selection of cars was excellent. process was fast and easy. The selection of cars was excellent. More
by terry
January 23, 2024
Amazing experience here purchasing a 2024 BMW M2! Everyone is super friendly and helpful. Facility is clean and comfortable with plenty of seating and refreshments. My sales person, Ian Martin, w Everyone is super friendly and helpful. Facility is clean and comfortable with plenty of seating and refreshments. My sales person, Ian Martin, was super helpful, responsive day and night, and willing to answer all of my questions. He was also able to get me in an M2 that was on the way to their dealership instead of ordering one. He was able to get several accessories added to my new M2 before delivery! I would absolutely purchase here again. More
by cjmyers1232
January 22, 2024
Wayne was extremely informative and knowledgeable about all the features of my new BMW. He did not rush the process and took his time explaining every step in the buying process. He made the experience ver all the features of my new BMW. He did not rush the process and took his time explaining every step in the buying process. He made the experience very simple. Thank you, Wayne! More
by Jamie
Employees Worked With
Wayne Matsinger
