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BMW of West Chester
West Chester, PA
3,042 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,042 reviews
November 29, 2023
The Service department at the dealership continues to be a bright spot in my interactions with your dealership. From scheduling with Rich Weller which is always a pleasure, to working with Frank to keep my a bright spot in my interactions with your dealership. From scheduling with Rich Weller which is always a pleasure, to working with Frank to keep my four BMW's in tip top shape your group delivers top shelf service. Frank has been great to work with. Your service delivery never disappoints me. More
by pmanidis
Verified CustomerEmployees Worked With
Other Employees :
Bobby & Katie are great in Parts, Noel Montesano
November 29, 2023
Excellent job knowledge and excellent friendly customer service. Excellent with the process to make sure that the repair process is smooth and complete service. Excellent with the process to make sure that the repair process is smooth and complete More
by calwms1
Employees Worked With
Mr.Harris
November 28, 2023
Melissa is always great. She addresses all my concerns and my vehicle is always serviced cleaned and ready for pickup on time and as promised ! She addresses all my concerns and my vehicle is always serviced cleaned and ready for pickup on time and as promised ! More
by mtabbonizio
November 28, 2023
One of the best dealerships I've had experience with. They treat their customers with honesty and respect. I will not use another dealership for future car purchases They treat their customers with honesty and respect. I will not use another dealership for future car purchases More
by Jodi5
Employees Worked With
Scott
November 25, 2023
I cannot say enough good things about this place and especially Scott! My father and I drove from Long Island NY to here in PA and Scott made sure our trip was definitely worth it. The car was $1000 und especially Scott! My father and I drove from Long Island NY to here in PA and Scott made sure our trip was definitely worth it. The car was $1000 under market, small cosmetic damage that was taken care of and Scott assured me of that. Scott knew exactly what I was looking to due to the car later on and has great knowledge. He threw in many free goodies for me and my father, we will definitely come back for our (future) BMWs! More
by Nyquil747
Employees Worked With
November 25, 2023
Update your customer records. Use a two/three way match. But at least via purchase vs service. Thank you. Use a two/three way match. But at least via purchase vs service. Thank you. More
by elh2772
Employees Worked With
Other Employees :
Ralph Nofsinger is the best. I love BMW - but Ralph is the one who closes the deal for me. You lose Ralph (outside of him retiring) you lose me.
November 24, 2023
My experience is always good but my concern is receiving a compatible loaner car. The cost is very expensive. It would be great to reduce it. a compatible loaner car. The cost is very expensive. It would be great to reduce it. More
by Ricky Wilson
Employees Worked With
November 24, 2023
It is a great to have a bmw for a while in your life to enjoy driving and the servers! enjoy driving and the servers! More
by Dengjinw
November 24, 2023
Great service, pleasant staff. They do quality work and always return my car clean and in good working order. They do quality work and always return my car clean and in good working order. More
by RADRN
