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BMW of West Chester
West Chester, PA
3,038 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,038 reviews
October 24, 2023
Great people! !! Always take care of whatever is needed and always so respectful. Will always take my car there. !! Always take care of whatever is needed and always so respectful. Will always take my car there. More
by MEISENHARDT0
Verified CustomerEmployees Worked With
October 21, 2023
My experience was makes by exceptional service, professional staff, smooth process, and genuine care for customers. Highly recommend! professional staff, smooth process, and genuine care for customers. Highly recommend! More
by Isaías Lima
October 20, 2023
Scott was a pleasure to work with from start to finish. I am so happy with my new X1 purchase. He was helpful and informative every step of the way. I am so happy with my new X1 purchase. He was helpful and informative every step of the way. More
by Amanda6616
Employees Worked With
October 20, 2023
Salesmanship unmatched. Buying a car perfected by Scott. Three new cars purchased with a fourth on order. Buying a car perfected by Scott. Three new cars purchased with a fourth on order. More
by Bosacco
Employees Worked With
October 19, 2023
Can never get a loaner car for service. Why am I purchasing a luxury car without some consideration? Why am I purchasing a luxury car without some consideration? More
by dangeline7
Employees Worked With
Other Employees :
Heather
October 19, 2023
Clear communication and expertise. Very knowledgeable and courteous staff. Frank has been great to work with. Very knowledgeable and courteous staff. Frank has been great to work with. More
by robertarmstrong1512
October 17, 2023
Kyle was great to work with. Low pressure and eager to ensure all of our requests were considered. Great follow up checking in to make sure we were happy with our purchase. Low pressure and eager to ensure all of our requests were considered. Great follow up checking in to make sure we were happy with our purchase. More
by dcaccese2
Employees Worked With
October 16, 2023
We’ve purchased six BMW’s from Otto’s and each experience has been seamless and enjoyable. I wouldn’t even consider another BMW dealer. Scott Gately was my recent sales professional and he was perfect. Very has been seamless and enjoyable. I wouldn’t even consider another BMW dealer. Scott Gately was my recent sales professional and he was perfect. Very honest and extremely helpful through the process. More
by Ritathompson
October 14, 2023
Smooth and easy process with no sales pressure. Nice facility and a friendly team. I liked that the process included a “genius” to explain the cars tech Nice facility and a friendly team. I liked that the process included a “genius” to explain the cars tech More
by maltieri1
