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BMW of West Chester
West Chester, PA
3,014 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,014 reviews
September 09, 2023
Lauren was awesome! From beginning to end, everything went so smooth. Thank you again. We will definitely be back. From beginning to end, everything went so smooth. Thank you again. We will definitely be back. More
by Manisha
Employees Worked With
September 08, 2023
Scott is always very attentive to our needs, is a great communicator and he works hard to get us in the right car. communicator and he works hard to get us in the right car. More
by CCat
Employees Worked With
September 07, 2023
Easy. Straight forward. Not typically games like a lot of stores tend to like to play Straight forward. Not typically games like a lot of stores tend to like to play More
by BMW
Verified CustomerSeptember 06, 2023
Kyle was great! Got the deal done same day. Fantastic customer service and had what I looking for. Got the deal done same day. Fantastic customer service and had what I looking for. More
by Hszwalb
Employees Worked With
September 05, 2023
Outstanding experience. Ian Martin gave us terrific information on the BMW X3 including features, benefits, financing as well as personalized vehicle set up. His communicati Ian Martin gave us terrific information on the BMW X3 including features, benefits, financing as well as personalized vehicle set up. His communication with us was great throughout the process; from design, and build through to delivery. I will highly recommend both Ian and the Dealership to my friends and family. More
by Btgallagh
September 04, 2023
Very reliable and I can be confident in his experience that he will provide good service that he will provide good service More
by whatevercarmen
Employees Worked With
September 04, 2023
Service was good but when I picked up the car there was soap stains on the car , I think they tried to wash it but never rinse it. I needed to have it washed again. They should have left it alone it was cl soap stains on the car , I think they tried to wash it but never rinse it. I needed to have it washed again. They should have left it alone it was clean when I dropped it off. More
by tonymo57
September 03, 2023
Scott G. was probably the best salesperson I’ve ever worked with on a car purchase. He was extremely knowledgeable, fun and beyond patient and helpful. The de was probably the best salesperson I’ve ever worked with on a car purchase. He was extremely knowledgeable, fun and beyond patient and helpful. The dealership made my purchase easy and delivery of the car to me was top notch. They went over every detail of the car with me and I left the dealership knowing full well I would be returning for my next car. Absolute phenomenal dealership to work with! More
by deborahjryan
September 02, 2023
I have been buying and leasing from this dealership for years because of their commitment to service and follow through. Scott just became my new salesperson and he is the model of professionalism. Would h years because of their commitment to service and follow through. Scott just became my new salesperson and he is the model of professionalism. Would highly recommend Scott to my friends and family! More
by Mcohen60
Employees Worked With
September 02, 2023
Great service as always! Had to wait for service kept me informed while waiting. Very friendly staff Had to wait for service kept me informed while waiting. Very friendly staff More
by debrobison
Employees Worked With
