BMW of West Chester

The whole thing was a scam. They told me multiple things were wrong with my car that weren’t. I had an inspection the week before I brought my car in so I know these things were They told me multiple things were wrong with my car that weren’t. I had an inspection the week before I brought my car in so I know these things weren’t wrong. I then picked my car up and took it to a 3rd mechanic for another opinion and they agreed with my first mechanic. You told me I needed a AC compressor clutch and wanted to charge me $2,900. The other mechanic charged me $1,100 and replaced the entire compressor and provided a warranty. Your shop is a sham and I’m sure it’s because I came as a woman alone. I will NEVER use your services again. More

Thanks to Ralph for making our experience quick and painless. Looking forward to purchasing our next vehicle. painless. Looking forward to purchasing our next vehicle. More

Dan was a GEM to work with ! ! He was so attentive!! Responds to all emails and texts back immediately!! The BEST EXPERIENCE EVER !!! Thanks to Dan !!! ! He was so attentive!! Responds to all emails and texts back immediately!! The BEST EXPERIENCE EVER !!! Thanks to Dan !!! More

Very thorough review of my BMW. I appreciate the communication and responsiveness from my advisor. I appreciate the communication and responsiveness from my advisor. More

Oil change took 2hrs to complete . I feel that that’s too long of a wait for oil change. In the past it usually was around 1:15hrs to 1:30 hrs. I feel that that’s too long of a wait for oil change. In the past it usually was around 1:15hrs to 1:30 hrs. More

I am thrilled to share my exceptional experience with Dan McCloy, where I recently purchased my dream BMW. From the moment I stepped into their showroom, I was greeted with an atmosphere of professionalism, McCloy, where I recently purchased my dream BMW. From the moment I stepped into their showroom, I was greeted with an atmosphere of professionalism, warmth, and expertise that set the tone for an unforgettable journey. Dan McCloy at West Chester BMW exemplifies the pinnacle of customer service. His genuine passion for BMW vehicles was evident as he patiently guided me through the array of options, taking the time to understand my preferences and needs. Also, he expertly answered my questions, making sure I was well-informed about every aspect of the cars I was interested in. What truly sets Dan and West Chester BMW apart is their commitment to a seamless car-buying process. The paperwork, often a daunting task, was handled with utmost efficiency, and I was pleasantly surprised by how effortlessly everything was completed. This level of organization allowed me to focus on the sheer excitement of driving my new BMW. The attention to detail didn't end with the sale. The delivery of my BMW was a remarkable experience in itself. The vehicle was impeccably presented, reflecting the dealership's dedication to excellence. The staff took the time to acquaint me with the car's features, ensuring I felt comfortable before hitting the road. I can confidently say that BMW of West Chester goes above and beyond to foster lasting relationships with their customers. The post-purchase follow-up was thoughtful, showing their genuine concern for my satisfaction and any potential queries I might have. In conclusion, my journey with Dan McCloy and West Chester BMW was nothing short of outstanding. If you're in search of a premium car-buying experience that seamlessly blends expertise, professionalism, and a true passion for automobiles, look no further. My heartfelt gratitude to the entire team for making my BMW purchase an unforgettable and enjoyable endeavor. They've not only gained a lifelong customer but also an enthusiastic advocate. Kudos to Dan McCloy and West Chester BMW for setting the gold standard in the automotive industry! More

Cameron was great yesterday and Ralph stepped in at the end to help with park assist end to help with park assist More

Clean, efficient, informative. When I arrived, they got me in and out quickly. When I picked up, same thing - car was ready and they got me on my way. Gave me timely updates and gr When I arrived, they got me in and out quickly. When I picked up, same thing - car was ready and they got me on my way. Gave me timely updates and great quality! More