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BMW of West Chester
West Chester, PA
2,967 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,967 reviews
June 15, 2023
When I got there, too inquire about a preowned certified car I saw on the website they told me it was sold over the weekend and I nearly left but luckily the sales person I end up working with checked on it car I saw on the website they told me it was sold over the weekend and I nearly left but luckily the sales person I end up working with checked on it and found out it was not sold. Nearly walked out of the store. More
by srichno1
June 10, 2023
Always great working with Justice! Service center is also easy to work with for routine maintenance. Service center is also easy to work with for routine maintenance. More
by Ront3
June 08, 2023
Scott Gately was wonderful! Reached out with some questions, he got back to me immediately, and took care of me throughout the entire process. I live out of town and it took l Reached out with some questions, he got back to me immediately, and took care of me throughout the entire process. I live out of town and it took less than a week to purchase the car through Scott, and he had the vehicle at my doorstep in less than a week. I would definitely consider purchasing a car through BMW of West Chester, and also if you have the choice pick Scott, the process was as seamless as it could be. Thank you all! More
by Anthonydepellegrini
Employees Worked With
June 08, 2023
Ian was awesome he took the time to help me find the perfect car for me. There was no pressure he took the time to let me see all the options available. perfect car for me. There was no pressure he took the time to let me see all the options available. More
by Cici
Employees Worked With
June 08, 2023
Scott was great. Love my new car. A true pride experience love the gay approach to running a car dealership. Happy Pride:) Love my new car. A true pride experience love the gay approach to running a car dealership. Happy Pride:) More
by Tom
Employees Worked With
Other Employees :
Ian Welsh, Noel Montesano, Dan McCloy
June 07, 2023
Justice Mogano is truly the best in his profession. His approach towards satisfaction of the Customer is what made us come back to BMW of West Chester. His approach towards satisfaction of the Customer is what made us come back to BMW of West Chester. More
by Chawlasunit
Employees Worked With
June 05, 2023
For years we have been buying BMW to say the least Justice Mogano is the best so is wilmer and bill .They really go the extra mile.we are happy people Justice Mogano is the best so is wilmer and bill .They really go the extra mile.we are happy people More
by Carmenmorales22
Employees Worked With
May 27, 2023
West Chester BMW is a beautiful facility with an amazing culture. Great place to buy a new car culture. Great place to buy a new car More
by Drew B.
Employees Worked With
May 25, 2023
Ian Martin is a true gentleman, scrupulously honest and pleasant to deal with. This is the third vehicle we've gotten from Ian, and we've referred business to him. He kept us abreast of the car's build in pleasant to deal with. This is the third vehicle we've gotten from Ian, and we've referred business to him. He kept us abreast of the car's build in Germany and shipment to the U.S. Otto's (now BMW of West Chester) is a wonderful dealership, both for sales and service. More
by Brad Slease
May 24, 2023
Cameron was wonderful! !! I have had this car for almost 2. Years. (I bought it elsewhere and never had such great help ! I am 83 and Cameron spent lots of time with me! !! I have had this car for almost 2. Years. (I bought it elsewhere and never had such great help ! I am 83 and Cameron spent lots of time with me! Congratulations on training him so well and for hiring such an understanding young man! More
by Gingerdailey
Employees Worked With
Cameron Ashman
