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BMW of West Chester
West Chester, PA
3,014 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,014 reviews
June 15, 2023
When I got there, too inquire about a preowned certified car I saw on the website they told me it was sold over the weekend and I nearly left but luckily the sales person I end up working with checked on it car I saw on the website they told me it was sold over the weekend and I nearly left but luckily the sales person I end up working with checked on it and found out it was not sold. Nearly walked out of the store. More
by srichno1
June 15, 2023
The service department @ BMW of West Chester never seem to disappoint. Special thanks to Bill in service, and Jake the technician for always taking care of us. to disappoint. Special thanks to Bill in service, and Jake the technician for always taking care of us. More
by RIXRIDE
Verified CustomerJune 15, 2023
Started poorly by not having car ready when promised but ended well due to service person ended well due to service person More
by JR.CLEMENTS
June 15, 2023
Effective and efficient service to maintain my precious M235i. Appreciate your efforts to keep me safely on the road. M235i. Appreciate your efforts to keep me safely on the road. More
by kbwright13
Employees Worked With
June 15, 2023
Chris Clayton is an outstanding Service Manager and should be recognized for his expertise and experience. should be recognized for his expertise and experience. More
by odipaco
Employees Worked With
June 15, 2023
Outstanding service, with every detail taken care of meticulously. It’s clear why this is the premier place to have your BMW serviced in the entire region. Quality people who care make all the differenc meticulously. It’s clear why this is the premier place to have your BMW serviced in the entire region. Quality people who care make all the difference. More
by jbrac
June 15, 2023
Dan was very helpful from start to finish on our lease buyout transaction. He also provided us with a very nice loaner while the paperwork was being completed. Looking forward to working with him again. buyout transaction. He also provided us with a very nice loaner while the paperwork was being completed. Looking forward to working with him again. More
by X3
Employees Worked With
Dan McCloy
June 15, 2023
Scott was absolutely fantastic. It was an easy and seamless transaction on my end as the consumer. He was referred to me from a close friend and I am so happy with my experienc It was an easy and seamless transaction on my end as the consumer. He was referred to me from a close friend and I am so happy with my experience. The dealership was extremely clean and everyone I came into contact with were gracious and friendly. I cannot say enough great things. Thank you Scott More
by Abbott0800
Employees Worked With
June 10, 2023
Always great working with Justice! Service center is also easy to work with for routine maintenance. Service center is also easy to work with for routine maintenance. More
by Ront3
June 08, 2023
Scott was great. Love my new car. A true pride experience love the gay approach to running a car dealership. Happy Pride:) Love my new car. A true pride experience love the gay approach to running a car dealership. Happy Pride:) More
by Tom
Employees Worked With
Other Employees :
Ian Welsh, Noel Montesano, Dan McCloy
