BMW of West Chester

Ian M was very knowledgeable and helpful with our purchase of an X5. He could answer all of our questions and was good with follow up. I am sorry that the person who helped us with initial set up wa purchase of an X5. He could answer all of our questions and was good with follow up. I am sorry that the person who helped us with initial set up was not as knowledgeable. We were also not as impressed with the business manager who had extra warranty information hand written on a scrap of paper (not professional) and then told us the wrong amount to write for the purchase. More

We’ve never been disappointed during 20 years of doing business with this dealership, and the people keep getting better. The amenities are plush and the car selection extensive, but the people really ma business with this dealership, and the people keep getting better. The amenities are plush and the car selection extensive, but the people really make it. Fantastic front desk team - welcoming each time we stepped through the door. Bespoke service—I’ll be forever amazed at how Lauren found the perfect car for me. She was a blast to work with! Knowledgeable staff who are friendly yet direct, highly efficient yet always personable, and just darn good at what they do! It’s really a pleasure doing business here. More

Great experience from start to finish with Dan McCloy at Otto’s BMW. Dan McCloy, my sales representative was friendly, knowledgeable, delivered excellent service and was there every step of the way until I Otto’s BMW. Dan McCloy, my sales representative was friendly, knowledgeable, delivered excellent service and was there every step of the way until I drove out of the dealership. Dan was patient, explained everything and even setup all the customized settings to my preferences before I left the dealership. The entire experience was seamless! I highly recommend Dan McCloy and the entire team Otto’s BMW. More

In was on a whim that we stopped in Otto's BMW to look at the X5 SUVs. We were walking around the upper lot when we ran into Ian. He took the keys to my Yukon Denali, gave me a great price and before I kne the X5 SUVs. We were walking around the upper lot when we ran into Ian. He took the keys to my Yukon Denali, gave me a great price and before I knew it, we were buying a new BMW. I truly appreciate the time and effort that Ian put into our transaction. In all the years that we have purchased or leased cars, this was by far the best experience above all others. I would highly recommend Ian. More

I received the most courteous and professional service from Ian Martin. Very much appreciated his expertise when selecting my X3. Otto's BMW overall is awesome! from Ian Martin. Very much appreciated his expertise when selecting my X3. Otto's BMW overall is awesome! More

We just bought our second BMW from Ian. Both experiences were seamless and easy ones. Ian is great to work with and focused on making sure the customer gets what the customer wants! I wo Both experiences were seamless and easy ones. Ian is great to work with and focused on making sure the customer gets what the customer wants! I would highly recommend going to Ian and definitely will do so if we get another BMW. More

Otto's BMW I would like to take this opportunity to express my sincere. Gratitude and appreciation to one of your sales associates Lauren Pierce. Laurens knowledge and dedication in helping me with my express my sincere. Gratitude and appreciation to one of your sales associates Lauren Pierce. Laurens knowledge and dedication in helping me with my first time purchase of my new 535x BMW was exceptional Her positive attitude and professionalism is not only a reflection upon herself but also to the Otto BMW family. Sincerely Gary Johnson More

Otto’s BMW of Westchester, PA is one of those rare finds within the auto dealership industry. The sales force from managers to salesmen was top-notch. Daniel McCloy was everything you could ask for when p within the auto dealership industry. The sales force from managers to salesmen was top-notch. Daniel McCloy was everything you could ask for when purchasing a car. He was very knowledgeable, professional, intuitive, kind and went the extra measure at every turn. Each question was answered clearly and concisely. Thank you! More

Kyle and the rest of the Otto's team made the process of buying my new car quick and painless. buying my new car quick and painless. More

Easiest experience I've ever had buying a car! Scott Gately made the whole process a piece of cake and enjoyable! I never once felt rushed, I was able to take my time and make sure I had the right Scott Gately made the whole process a piece of cake and enjoyable! I never once felt rushed, I was able to take my time and make sure I had the right car that I was looking for. Overall just a great and enjoyable experience! More