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BMW of West Chester
West Chester, PA
4,253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,253 reviews
October 01, 2024
I couldn’t be more impressed with Melisssa from the moment I arrived, she provided exceptional customer service. Her attention to detail, clear communication, and willingness to go the extra mile made moment I arrived, she provided exceptional customer service. Her attention to detail, clear communication, and willingness to go the extra mile made the entire experience smooth and stress-free. Melissa took the time to explain every step of the service process, keeping me informed and answering all my questions with patience. She ensured that my vehicle was taken care of in a timely manner, and I left the dealership feeling confident in the quality of the work done. I highly recommend Melissa and will definitely be returning for future service needs. Thank you for the outstanding experience Melissa! More
by pinderkul127
Verified CustomerEmployees Worked With
October 01, 2024
Scott was so easy and fun to deal with. His communication with me regarding this purchase was above and beyond. I am so happy he was available when I started the building and buying proce His communication with me regarding this purchase was above and beyond. I am so happy he was available when I started the building and buying process. More
by Bourdreau4
October 01, 2024
Justice M. is great to work with and very helpful, highly recommend him and the entire dealership is great to work with and very helpful, highly recommend him and the entire dealership More
by dt~cli
October 01, 2024
Great customer service as always, we are happy to be return customers at BMW of West Chester! return customers at BMW of West Chester! More
by jason.showers
Employees Worked With
September 30, 2024
Easiest process ever. Full warranty coverage ins my favorite feature. Justice explained all of the new tech in a clear and concise manner. My 7th 3 series from West Che Full warranty coverage ins my favorite feature. Justice explained all of the new tech in a clear and concise manner. My 7th 3 series from West Chester BMW! More
by glenn.clark0
September 28, 2024
The buying experience was phenomenal, Justice went above and beyond keeping me updated through the process. It was seamless! Thank you for making it enjoyable. Very happy! and beyond keeping me updated through the process. It was seamless! Thank you for making it enjoyable. Very happy! More
by Kfconaway
Employees Worked With
September 28, 2024
Anthony made sure I was completed satisfied with my BMW purchased and I most certainly was. He stayed in touch with me as work was being completed to my satisfaction and I greatly appreciated not having t purchased and I most certainly was. He stayed in touch with me as work was being completed to my satisfaction and I greatly appreciated not having to worry. Best service ever. More
by yvette3
Employees Worked With
Anthony Vitelli
September 28, 2024
An excellent dealership with professional employees. Service is first-rate and the waiting area is pleasant. Service is first-rate and the waiting area is pleasant. More
by DLSPARKS
Employees Worked With
September 27, 2024
Work was completed quickly and professionally, without issue or problems. I waited at the dealership. issue or problems. I waited at the dealership. More
by PJKIDD
Employees Worked With
September 26, 2024
Melissa and the staff are always so helpful and informative. Melissa keeps me updated throughout the process and let’s me know what to expect. Always a great experience! informative. Melissa keeps me updated throughout the process and let’s me know what to expect. Always a great experience! More
by rasheeda.m.swiggett
Employees Worked With
